Xbox.com Fall 2023
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 17
- Partially supports
- 9
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 11
- Partially supports
- 8
- Does not support
- 0
- Not applicable
- 1
- Not evaluated
- 0
Level AAA — 28 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 28
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (78)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | Title is not defined for the <svg> 'Gold' image present under 'Game Pass Ultimate' heading.Descriptive alt is not defined for the 'ESRB' image to describe that it is 'ESRB rating' logo. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | |
| 1.2.2 | Captions (Prerecorded) | A | Supports | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | |
| 1.3.1 | Info and Relationships | A | Partially Supports | Narrator does not announce 'selected' state when focus move to selected color tab control.Screen reader does not announce the 'expand/collapsed' state of the 'Star Ratings' and 'Sort By' dropdown present under dialog.Narrator is not announcing the tooltip information when focus moves to the 'XBOX' logo link present in header section of the page.Aria-hidden="true" attribute is incorrectly defined with <div> element containing the large image of carousel slide present inside the 'Gallery' dialog.Caption or summary is not defined for the table present inside the 'System requirements' flyout.Narrator is not announcing selected information on the currently selected 'General information' link.'What's on the page' heading is incorrectly defined inside the list item along with the links.Role="presentation" is incorrectly defined for the navigation landmark present on the page.In scan mode, Narrator focus is getting stuck on 'X (close)' icon control in the 'Xbox Game Pass Ultimate — Ultimate 1 Month' dialog, while navigating in forward direction.In scan mode, Narrator takes extra focus on the carousel controls present below 'Trailers and gameplay' heading.In scan mode, Narrator takes extra focus on the 'POWER YOUR DREAMS' heading.In scan mode, Narrator is announcing repeated information for all image links present under 'Explore Xbox Game' heading. |
| 1.3.2 | Meaningful Sequence | A | Supports | |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Partially Supports | Color is only used to highlight the links present on the page. |
| 1.4.2 | Audio Control | A | Supports | |
| 2.1.1 | Keyboard | A | Supports | |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | |
| 2.2.1 | Timing Adjustable | A | Supports | |
| 2.2.2 | Pause, Stop, Hide | A | Supports | |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | |
| 2.4.1 | Bypass Blocks | A | Partially Supports | Checkbox controls present below the 'Collections' heading are not defined under region landmark. |
| 2.4.2 | Page Titled | A | Partially Supports | The search page does not have a title. |
| 2.4.3 | Focus Order | A | Partially Supports | Focus order is not logical on the dialog as focus firstly moves to 'Sign in To Paypal' button then to 'Cancel' button which is right to left.'DETAILS', 'REVIEWS', and 'MORE' tab controls are not accessible through Left/Right arrow keys.Focus does not retain back to 'JOIN NOW' control after closing the dialog box through 'Close' icon control.Focus goes back to 'Xbox Game Pass Ultimate - Ultimate 1 Month' dialog screen after closing any dropdown in 'Add a credit card or debit card' dialog using Esc key.Focus is retaining on 'Xbox Game Pass Ultimate- Ultimate 1 Month' dialog screen after closing 'Pick a way to Pay' dialog using Esc key.Focus is not retaining on first interactive element inside 'Xbox Game Pass Ultimate- Ultimate 1 Month' dialog. |
| 2.4.4 | Link Purpose (In Context) | A | Partially Supports | Links with different visual name are having same href value.Href value Fortnite is used as a link text on the page. |
| 2.5.1 | Pointer Gestures | A | Not Applicable | |
| 2.5.2 | Pointer Cancellation | A | Not Applicable | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Not Applicable | |
| 3.1.1 | Language of Page | A | Supports | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Partially Supports | On pressing Esc key to close the tooltip of controls whole 'Screenshots & Trailers (1/1)' dialog gets collapsed present below the 'Gallery' heading.Whole 'Filter/Sort Reviews' dialog box is getting collapsed while closing the 'Star Ratings' and 'Sort By' dropdown through Esc key.Whole 'Closed Captions' flyout is getting collapsed while closing the 'Text size' sub menu through Esc key. |
| 3.3.1 | Error Identification | A | Supports | |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | Nested interactive controls are not announced by screen readers.Aria-label attribute cannot be used on a <div> with no valid role attribute for 'Star rating' images.Incorrect role as 'link' is defined for the 'What is CVV?' control as after activating it, a dialog appears on the page.Accessible name is not defined for the 'Pick a different way to pay' dialog box.Aria-label attribute is incorrectly defined inside <p> tag for the 'Online multiplayer on console requires Xbox subscription (sold separately).' text.Incorrect role as 'button' is defined for 'See in store' control inside dialog. |
| 1.2.4 | Captions (Live) | AA | Supports | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Supports | |
| 1.4.4 | Resize text | AA | Partially Supports | At 200% zoom, focus moves out of the 'Xbox Game Pass' expanded flyout without closing it.At 200% zoom, focus moves out of the 'More options' dialog without closing it.At 200% zoom, horizontal scrollbar appears on the page. |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Partially Supports | At 400% resize settings, 'Xbox Series X' dropdown automatically gets collapsed while navigating backward from the last 'UNBOX' menu item present inside its flyout through Shift + Tab key.At 400% zoom, proper focus indicator is not visible on all the game tile controls present below 'Included in' heading of the page.At 400% reflow settings, 'X (close)' icon control is overlapping with 'd' character of 'Method' word.At 400% resize settings, the left side boundary of the focus indicator is getting cropped 'account.microsoft.com' link present on the dialog.At 400% resize settings, focus indicator boundary is not properly visible on the 'Open Paypal' link present on the dialog.At 400% zoom, focus moves out of the 'More options' dialog without closing it.Href text present under the <H3> heading links are partially visible followed by '...' at 400% resize settings.At 400% reflow settings, 'X (close)' icon control is overlapping with 'to' word inside 'Pick a different way to pay' dialog.At 400% resize settings, 'What's on the page' section is not present on the page.At 400% reflow settings, the right-side boundary of the focus indicator on 'Cancel' control is overlapped by 'Subscribe' button present on the dialog.'Xbox Game Pass Ultimate- Ultimate 1 Month' Dialog is not scrollable through keyboard at 400%.At 400% zoom, horizontal scrollbar appears on the page. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Luminosity ratio for focus indicator on 'Profile Manager' control in header section is less than 3:1.Luminosity ratio of the non-selected stars in the ratings is less than 3:1 present on games tile. |
| 1.4.12 | Text Spacing | AA | Partially Supports | Luminosity ratio of the non-selected stars in the ratings is less than 3:1 present on games tile.After applying text spacing, the 'Closed Captions' icon control is overlapping with progress bar on the video. |
| 1.4.13 | Content on Hover or Focus | AA | Partially Supports | Tooltip is not defined for the 'Back to top' icon control present on the page.Tooltip is not defined for the 'Report flag' icon control present on the page.Tooltip is not defined for the '*' icon control present on the page.Tooltip is not defined for 'Mute/Unmute' icon control present in video.Tooltip of 'Play' icon control on the video element is not dismissible through Esc key.Tooltip is not defined for 'Play/Pause' icon control present on the page.Tooltip is not defined for '< (Previous)' and '> (Next)' icon controls present for carousels present below 'Trailers and gameplay' heading.Tooltip is not defined for the 'Play/Pause' icon control for 'Halo Infinite' animated image.Tooltip is not defined for the 'Play' icon controls on the tiles under 'Trailers and gameplay' heading.Tooltip is not defined for '< (Previous)' and '> (Next)' icon controls present for carousels present on the page.Tooltip is not defined for the '*' same page icon links, present on the page.Tooltip of social media links present above footer section are not accessible through keyboard. |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Partially Supports | 'Report this product to Microsoft' is incorrectly defined inside the <h5> present under 'Report this product to Microsoft' dialog.'Filter/Sort Reviews' heading is incorrectly defined inside the h4 heading present under dialog.'Screenshots & Trailers (1/1)' text is defined as <h4> heading instead of <h2> heading present inside the 'Gallery' dialog.'Add a credit card or debit card' is incorrectly defined as h1 heading. |
| 2.4.7 | Focus Visible | AA | Partially Supports | Focus is not properly visible on the 'Show more/ Show less' control present on the page.Focus indicator is not properly visible on the 'Cart' icon control. |
| 3.1.2 | Language of Parts | AA | Supports | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Partially Supports | In scan mode extra focus is encountered on the 'Featured' dropdown control.Narrator announce same information twice while activating the 'Play on', 'Genre', 'Feature' and 'Maturity rating' control present on the page.In scan mode Narrator is taking extra focus on check boxes and announces "blank".In scan mode, Narrator focus does not move inside the 'XBOX' dropdown control present below 'Buy Forza Horizon 5' heading text.In scan mode, Narrator takes extra focus on 'Get Game Pass Included with Game Pass' control present on the page.In scan mode, Narrator is taking extra blank focus after 'What is a CVV?' control.In scan mode, Narrator is not announcing the name of the 'Cancel' button it only announcing the role as button.In scan mode, Narrator focus is getting stuck on 'Subscribe' button present under 'Ultimate 1 Month' dialog box.Extra focus is encountered on expandable buttons present under 'Frequently asked questions' heading while navigating in scan mode.In scan mode, table shortcut keys are not working inside the table present under the 'System requirements' expandable control.Extra focus is encountered on the image links under 'Discover your next favorite game' heading.In scan mode, focus moves to the dropdown icons present for the 'Game Pass', 'Games', 'Devices', 'Community', 'More' and 'All Microsoft' controls.In scan mode, Narrator takes extra focus on 'Is PC Game Pass available in my market?' expandable control under 'Frequently Asked Questions' heading.Links present on the page are not consistently identified with same visual representation.Narrator is announcing same information twice when focus moves to 'Carousel dot' controls.In scan mode, extra focus is encountered on the 'System requirements' expandable control.In scan mode, Narrator takes extra focus on the thumbnail tiles under 'Trailers and gameplay' heading which are provided to update the slide section.In scan mode, Narrator takes extra focus on '>' right arrow icon present adjacent to 'Appearance' menuitem inside the 'Closed Caption' flyout on the video.In scan mode, Narrator takes extra focus on all the social media icon controls present beside 'Follow Xbox' heading on the page.In scan mode, Narrator is taking extra focus on image controls present under 'Top rated games' <H3> heading and announce unnecessary information.In scan mode, Narrator focus moves to hidden element after previous '<' and next '>' icon controls for the carousel controls under 'Trailers and gameplay' heading and announces "blank".In scan mode, Narrator takes extra focus on the 'Series X|S' logo link and announces information twice.In scan mode, Narrator is taking extra focus on image link present behind 'PGA TOUR 2K23' <H2> heading and announces information twice.In scan mode, Narrator focus moves to the 'Horizontal line' and announces as "2 of 4 level 1" under 'Additional information' heading. |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | |
| 4.1.3 | Status Messages | AA | Not Applicable | |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated |
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