Skype 4 Life
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 22
- Partially supports
- 6
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 18
- Partially supports
- 3
- Does not support
- 0
- Not applicable
- 3
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (87)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | Users who rely on screen reader will not be able to know the description of the image generated, as the generated images have no alt text. On navigating to any of the image, screen reader announces as "group". |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | |
| 1.2.2 | Captions (Prerecorded) | A | Supports | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | |
| 1.3.1 | Info and Relationships | A | Partially Supports | 1. In the captions floaty, the label "View" is not associated with the buttons beside it. On navigating to the different types of views in the captions floaty, the label "view" is not announced along with the name of the view.2. On navigating to the "Change Background" group, Voiceover just announces the name of the buttons, but it doesn't announce the group header as "Change Background".3. On navigating to the controls in the Audio and Video settings dialog, Voiceover doesn't announce the group headers "Audio" and "Video".4. On navigating to the links at the bottom of the generated answer, the links are announced but the heading "learn more" is not announced.5. The text "Choose screen to share" is visually appearing as a heading but it is not programmatically defined. On invoking the dialog, on navigating to the heading screen reader is just announcing the text6. Screen reader doesn't announce the position of the emoji in the set. VoiceOver is just announcing the name of the emoji7. Screen reader doesn't announce the group headers on navigating to the items in the "Explore Channels" pane. The group headers are not associated with the items under it programmatically.8. Screen reader doesn't announce the group headers on navigating to the items in the "Manage Interests" dialog. The group headers are not associated with the items under it programmatically.9. The group headers are not associated with the items under it. While navigating through the items in the profile pane, screen reader doesn't announce the headers as "Skype phone", "manage" etc.10. "Subscriptions" label is not announced when navigating to the "Search box" beside it. On navigating inside the search box, it just announces as "Search"11. The group headers are not associated with the toggle buttons under it. |
| 1.3.2 | Meaningful Sequence | A | Supports | |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Supports | |
| 1.4.2 | Audio Control | A | Supports | |
| 2.1.1 | Keyboard | A | Partially Supports | 1. Popup is not accessible by keyboard. All the menus that appear on right click of the mouse are not accessible to keyboard users.2. Mark as Unread, Delete, Leave, Hide & 'X' controls are not appearing by using voice over.3. User is unable to navigate to different sections of the page using F6 Key. User has to use tab key continuously to navigate to different sections of the page.4. The check boxes in the "report an issue" dialog are tab navigable which is unexpected. User has to traverse through all the check boxes if he wants to come out of the check boxes group5. Unable to access the "Play" and "Zoom" buttons in the voice message with Keyboard.6. Users are unable to access the "Turning on captions in English" with the keyboard.7. User is unable to access the teaching tips with F6 key |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Supports | |
| 2.2.1 | Timing Adjustable | A | Supports | |
| 2.2.2 | Pause, Stop, Hide | A | Supports | |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Supports | |
| 2.4.3 | Focus Order | A | Partially Supports | 1. Keyboard focus is not landing on ‘Undo’ control after activating ‘Hide Chat’ control, as users will have to perform extra navigation to reach to the desired control, if focus doesn't land on the newly appearing popup, making their task very lengthy and tedious.2. When focus order does not follow the visible reading order, the experience can create a different interaction pattern, and/or unintended content relationships for assistive technology users as Upon invoking 'Mark as Unread' focus gets lost.3. Keyboard focus is moving to the background when navigating through the items in the "Choose your profile picture" dialog4. Keyboard focus moves to the "Microphone muted" button after invoking the twincam button. To navigate into the twincam dialog, user has to press tab key until user is navigated outside of the toolbar, then keyboard focus falls on the "Learn more" link of the twincam dialog.5. The items under any group are navigable with tab key only, the list items should be navigable with arrow keys only. To come out of any group, user has to press tab key continuously by navigating through all the controls.6. After sending any message, it is displayed as "Copilot is typing.." in the pane which is not announced by Voiceover.7. Users who rely on screen reader will not be able understand that replied to message has been sent as Voiceover is not announcing as "Replied to message" |
| 2.4.4 | Link Purpose (In Context) | A | Partially Supports | 1. "Learn More" link in the "Audio & Video" settings dialog is not descriptive enough. On navigating to the "Learn More" link in the noise cancellation group, Voiceover is just announcing as "Learn more" link2. On navigating to the "Learn more" link at the top of the page, Screen reader is just announcing as "Learn more" link. It doesn't announce the associated text. |
| 2.5.1 | Pointer Gestures | A | Supports | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Not Applicable | |
| 3.1.1 | Language of Page | A | Not Applicable | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Supports | |
| 3.2.6 | Consistent Help | A | Not Applicable | |
| 3.3.1 | Error Identification | A | Supports | |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 3.3.7 | Redundant Entry | A | Not Applicable | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | 1. When user navigate to the missed call button, Screen reader is announcing as button. Name property is not defined for the "Missed call" button in the chat window2. The group headers are not associated with the items under the translation pane. |
| 1.2.4 | Captions (Live) | AA | Supports | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | 1. Luminosity ratio for the place holder text for the "Skype name, Email.." edit field is 1.9:1 which is less than expected (4.5:1).2. Luminosity ratio for the "Next" button in the sign in page is 4.1:1 which is less than expected (4.5:1)3. Luminosity ratio for the "You can also drag and drop a picture" text in the choose your profile picture" page is 4.2:1 which is less than expected (4.5:1)4. In dark mode, Luminosity ratio for the "Privacy Statement" and "Terms of use" link is 3.7:1 which is less than expected (4.5:1)5. The Controls in the captions floaty appears as if they are disabled, fails Contrast ratio standard. The controls appear properly when hovered or focused only6. Luminosity ratio for the dropdowns in the "Audio settings" dialog is 2.8:1 which is below expected (4.5:1)7. Color contrast ratio for the text in the video settings popup when no permission give for camera access is 3.3:1 which is less than expected (4.5:1)8. Color Contrast Ratio for the non-selected items in the "Share window" has contrast ratio of 3.3:19. Color Contrast ratio for the non-selected tab items in the emoji panel has a contrast ratio of 3.1:1 which is less than expected (4.5:1)10. "Drop here to Share" place holder text in the "gallery" pane has a contrast ratio of 3:1 which is less than expected (4.5:1)11. Place Holder text in the "Search" edit field has a Contrast ratio of 3.3:1 which is less than expected 4.5:112. "Block Contact" button has a contrast ratio of 3.7:1 which is less than expected (4.5:1)13. In the entire settings pane, the text beside the labels is failing the contrast ratio 3.3:1 which is less than expected (4.5:1).14. Color contrast ratio for the "People", "Messages", "Web" tab items have contrast ratio of 3.3:1 which is less than 4.5:115. Names of the controls in the 'getting together' dialog are having less than standard 4.5:1 ratio. |
| 1.4.4 | Resize text | AA | Supports | |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Supports | |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | 1. Color contrast ratio for the text in the dialog is 2.2:1, which is less than the expected of 3:1.2. Color Contrast ratio for the emojis tab items in the emoji panel has a contrast ratio of 1.9:1 which is less than expected (3:1)3. The unread message icon in the channels tab is failing the contrast ratio standards (3:1)4. CCA for "Away" and "Available" Status icon is 1.7:1 which is less than expected (3:1)5. In the entire settings pane, the "show more options" dropdown icons are failing the contrast ratio 1.4:1 which is less than expected (3:1). |
| 1.4.12 | Text Spacing | AA | Not Applicable | |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Supports | |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | |
| 2.5.7 | Dragging Movements | AA | Supports | |
| 2.5.8 | Target Size (Minimum) | AA | Supports | |
| 3.1.2 | Language of Parts | AA | Not Applicable | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Not Applicable | |
| 4.1.3 | Status Messages | AA | Partially Supports | 1. As soon as the user invokes any of the view, the view changes instantly but Voiceover remains silent and doesn't announce as "selected" immediately after selecting a button.2. Upon invoking the "Add bookmark" button, the success message "Bookmark added" is shown on the screen but it is not announced by Screen reader.3. Screen reader doesn't announce the checked/unchecked status immediately after changing their states4. Screen reader doesn't announce as "No results found" while typing in the search edit field, if there are no suggestions available5. Screen reader doesn't announce as "changed value" instantly on changing the value of the stepper.6. Screen reader doesn't announce as "changed value" instantly on changing the value of the calendar 7. Name property is not defined for the "close" button in the "Together mode has enabled" alert on after invoking the Together mode button. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated |
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This report is dated August 19, 2024. An ACR can be quietly replaced at any time, and the published date is the only signal a buyer gets. We will email you when this one is updated.
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