Skype 4 Life
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 23
- Partially supports
- 4
- Does not support
- 0
- Not applicable
- 5
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 15
- Partially supports
- 4
- Does not support
- 0
- Not applicable
- 5
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (87)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | |
| 1.2.2 | Captions (Prerecorded) | A | Supports | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | |
| 1.3.1 | Info and Relationships | A | Partially Supports | 1. Users who rely on screen reader will not know the total number of emojis in the set and also where they currently are, as position is not defined for emoji2. VoiceOver not announcing the associated label information 'View' for 'Floating captions button/ 'show on bottom' buttons in floaty. Voiceover focus is separately moving on the 'View' text at last navigation in the floaty. |
| 1.3.2 | Meaningful Sequence | A | Supports | |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Supports | |
| 1.4.2 | Audio Control | A | Supports | |
| 2.1.1 | Keyboard | A | Partially Supports | 1. While opening the more options dialog, user unable to close that dialog using the keyboard.2. Upon invoking the 'More options' button, keyboard focus going to the background elements. Upon hitting tab key for multiple times, focus moving into 'More options' dialog.3. Users are unable to close the 'Change view' dialog using the keyboard.4. Users are unable to navigate upon the 'Turning captions on in <language> floaty' using the keyboard.5. When users try to navigate upon last character to delete character using arrow keys, focus going to background elements. Focus staying before the first character and using delete from first character the characters are deleting.6. Unable to navigate upon the 'Emoticons'/ 'Gif's'/'Stickers' tab item using the keyboard.7. Unable to navigate upon the emojis reaction tab item at bottom pane using the keyboard.8. User unable to navigate upon the check boxes, to select or unselect the message using keyboard.9. Keyboard users unable to navigate upon the elements in 'Subscriptions' group using keyboard in 'Skype to phone' page.10. Unable to access the 'All/Chats/ Channels' tab items using the keyboard.11. Unable to open the 'More options' dialog for a chat using the keyboard keys.12. Unable to access the radio buttons in 'Profile picture' page using keyboard.13. User unable to navigate upon the 'Region and Language' button in 'General' page using the keyboard.14. User unable to navigate upon the 'Learn more link' in 'Translation & language auto detection' page using keyboard.15. Unable to navigate upon the elements in 'Modes' and 'Accessible modes' groups in 'Appearance' page.16. Users are unable to navigate upon the bottom interactive elements in 'Content and tools' dialog using keyboard.17. Users are unable to remove the image in edit field using keyboard.18. Users are unable to navigate upon the 'Media/Weblinks/ Files' buttons using keyboard. |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Supports | |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Supports | |
| 2.4.3 | Focus Order | A | Partially Supports | 1. Keyboard focus is moving in the background elements, upon hitting tab key for multiple times focus going to the elements in <Username> is unavailable' page which will appeared when the other person declined the call.2. While trying to navigate into the elements in 'Rate the quality of your call' page, keyboard focus is looping in the background elements. Upon hitting tab key for multiple times, focus landing on the 'Rate the quality of your page'. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Supports | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Supports | |
| 3.1.1 | Language of Page | A | Not Applicable | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Supports | |
| 3.2.6 | Consistent Help | A | Not Applicable | |
| 3.3.1 | Error Identification | A | Supports | |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 3.3.7 | Redundant Entry | A | Not Applicable | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | 1. Name property is not defined properly for the images. While navigating upon the image's user unable to know the name of the image. |
| 1.2.4 | Captions (Live) | AA | Supports | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Low vision users will not be able to see the text/control as for below mentioned controls color contrast ratio is less than expected (4.5:1).1. Links in both the sign-in windows.2. The regular grey colored text throughout the application.3. Links in the settings pages.4. The "Block contact" text.5. The controls and text in the "Purchase skype credit".6. The text in the "stickers" popup chat.7. The "Join call" button. |
| 1.4.4 | Resize text | AA | Partially Supports | Users with low vision who rely on Large Text will be unable to access the elements, as the controls are getting truncated and overlapped.1. Floaty dialogs are getting truncated and overlapped with each other in Call window, when captions are in ON state.2. Buttons are not adapting to Large Text in 'More options' dialog.3. Text and elements in 'Stop recording' floaty is truncated in call window.4. 'Apply' button and heading is truncated in 'together mode' dialog.5. Shared screen is not visible to the user in call window.6. 'Emojis/Gif's/ Stickers' tab items are truncated.7. 'Customize' button is getting truncated.8. 'Copied to clipboard' text is getting truncated.9. '<name> heading' text is truncated at top pane of the page.10. All the texts and interactive elements are truncated and overlapped in 'Create a group' page.11. 'New chat' page is truncated and overlapped with other interactive elements.12. Interactive elements in 'Translation Settings' page are truncated.13. 'Add' button and 'more people text' is truncated while trying to add any contact.14. 'Add a phone number' button is truncated in Contact page.15. 'Add Contact' button is truncated while trying to add contacts. And upon creating the contact also 'Contact added' text is truncated.16. 'Skype name' text is completely truncated in profile.17. 'Play back' button for recorded message is truncated.18. Whole page is not adapted to the 'Large text' while updating details upon invoking the 'Birthday' button.19. 'Language' and 'Region and language' buttons are truncated in 'General' page.20. Default spoken language/ translation voice' Buttons are truncated in 'Translation settings' page.21. 'Apply' button is truncated in the 'Appearance' page.22. 'Auto' button is truncated in 'Audio & Video' page.23. 'Search' button and search suggestions are truncated and overlapped.24. All the elements and texts in 'Share what you're up to' page is truncated.25. 'Content & tools' dialog header is truncated.26. Elements and texts in sign page are getting truncated and overlapped.27. 'Copilot' main page is truncated and overlapped.28. Elements in 'Try Copilot' dialog are truncated. |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Not Applicable | |
| 1.4.11 | Non-text Contrast | AA | Supports | |
| 1.4.12 | Text Spacing | AA | Not Applicable | |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Partially Supports | 1. Users who rely on keyboard will not be able to identify on which reaction the keyboard focus is there, as Keyboard focus is not clearly visible while navigating upon the reactions while trying to react to a message.2. Keyboard focus is not properly visible on the 'Send' button in Share contact page.3. Keyboard focus is not properly visible on 'Add contact' button while adding a contact.4. Keyboard focus is not properly visible while navigating upon the different colors in the color group.5. Keyboard Focus is not visible on images in Gallery page in 'Copilot'. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | |
| 2.5.7 | Dragging Movements | AA | Not Applicable | |
| 2.5.8 | Target Size (Minimum) | AA | Supports | |
| 3.1.2 | Language of Parts | AA | Not Applicable | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Not Applicable | |
| 4.1.3 | Status Messages | AA | Partially Supports | 1. VoiceOver remains silent and not announcing about the opened pop-up, upon invoking the more options.2. While turning on/off the buttons in 'Share and Connect' page Voiceover making incorrect status announcement. When the button is ON state and turning it OFF, Voiceover is announcing as 'Share group via link ON', which is incorrect status announcement by Voiceover.3. While navigating upon the 'Recording time' at profile button, VoiceOver only announcing the exact time while the user navigated upon it. VoiceOver not announcing about the updated time.4. VoiceOver not announcing about the Zero blocked contacts upon invoking blocked contacts button. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated |
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This report is dated August 19, 2024. An ACR can be quietly replaced at any time, and the published date is the only signal a buyer gets. We will email you when this one is updated.
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