Skype 4 Life
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 22
- Partially supports
- 5
- Does not support
- 0
- Not applicable
- 5
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 17
- Partially supports
- 3
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (87)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | |
| 1.2.2 | Captions (Prerecorded) | A | Supports | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | |
| 1.3.1 | Info and Relationships | A | Partially Supports | No heading is defined in Sign in page.Heading is not defined for "Find contact easily" main page.No heading defined in "Generate" pane. |
| 1.3.2 | Meaningful Sequence | A | Supports | |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Supports | |
| 1.4.2 | Audio Control | A | Supports | |
| 2.1.1 | Keyboard | A | Partially Supports | Mobile impaired and keyboard users will face difficulty or not able to access below controls as they are not accessible via keyboard.1. Unable to invoke UI elements in "Sign-in page" and "QR Code" page using space or enter key.2. Pressing 'enter/space' key Filter menu is not getting dismissed.3. Keyboard focus is not moving to all the search suggestions using arrow keys.4. Unable to navigate to News feed items in Today tab using keyboard.5. Unable to navigate to complete list of contacts under "calls" tab item using keyboard.6. Emoji panel in status edit field in profile pane is not accessible with keyboard.7. Context menu of Contacts in calls tab is not getting accessible with talkback gestures. |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Supports | |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Supports | |
| 2.4.3 | Focus Order | A | Partially Supports | 1. Keyboard users currently have to navigate one step extra as unnecessary keyboard focus is moving to group elements. This additional step could potentially impact the user experience, particularly for those relying on keyboard navigation.2. unnecessary keyboard focus moving to non-interactive elements in the application is causing inconvenience for keyboard user as increasing their steps for action.3. Keyboard focus is expected to move in logical manner i.e. left to right and top to bottom which is an expectation for keyboard users, Focus moving in illogical way for Skype window- Top name and status bar, Chat window header (Name) and footer (Message) nav bar will impact them.4. After invoking the ‘Filters’ button, the keyboard focus is not navigating to the filter menu as expected. Instead, it is navigating to background elements, which is causing confusion and affecting the user experience5. When the user presses the edit button, the focus is moving to the back button instead of the name edit field, which will hamper the keyboard users.6. In the profile section, specifically in the Share profile pane, the share dialog cannot be dismissed using the Esc key or any other keyboard key. This issue is causing inconvenience for users who rely on keyboard navigation.7. There is an issue we've encountered with the Invoke Calls tab. When switching to this tab, the focus is not being directed to the first interactive element of the pane. This is causing some usability concerns and is affecting the efficiency of our workflow8. while navigating through the 'Create Skype Link' pane. The focus is shifting to an unknown element, which is causing some difficulty in completing the task. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Supports | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Supports | |
| 3.1.1 | Language of Page | A | Not Applicable | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Supports | |
| 3.2.6 | Consistent Help | A | Not Applicable | |
| 3.3.1 | Error Identification | A | Partially Supports | In "Sign-in" page, Talkback does not announce the error message shown on the page. This may affect users who rely on screen readers to navigate and interact with the website |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 3.3.7 | Redundant Entry | A | Not Applicable | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | 1. Screen Reader users will be impacted as they'll not be able to identify the control type and how they need to access it if Incorrect control type is defined for the "Need any help" link in the "Sign-in" page.2. Name is not defined for 'Call' button in Chat pane of contact, hence SR users will be blocked and not able to identify the call button as name is defined and it'll be announced as button only.3. The control for the "Like" image is not being announced as "Graphic," which might cause accessibility issues for users relying on Talkback for navigation |
| 1.2.4 | Captions (Live) | AA | Supports | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Color contrast ratio is failing for multiple controls in entire application i.e. not meeting criteria 4.5:1:1. Grey subtext and context text in call window.2. profile name and status message" text in profile screen.3. Chat notification badge text in chat window.4. "Send" button text in the "share contacts" pane.5. Year "2024" text in calendar of ‘Schedule a Call’ window.6. "Start new meeting" button text.7. "End call" button text.8. Add button" button text in the "Add people" window.9. "Apply" button text in the "Appearance" window.10. "Add people" button text under "Group" chat window.11. "Terms of use" text.12. "Next" button text in the "sign-in" page.13. "Privacy and cookies" link text.14. "Learn more" link text. |
| 1.4.4 | Resize text | AA | Supports | |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Not Applicable | |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Low vision users will face issue as few controls non text controls or large text controls has luminosity ration less that required i.e. 3:1.1. Profile icons without profile pictures2. Status message icon.3. "Find contacts easily" heading text. |
| 1.4.12 | Text Spacing | AA | Not Applicable | |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Partially Supports | In Scan QR code page, the keyboard focus is not identifiable on the Flash toggle and Close button. This makes navigation difficult for users who rely on keyboard input. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | |
| 2.5.7 | Dragging Movements | AA | Supports | |
| 2.5.8 | Target Size (Minimum) | AA | Supports | |
| 3.1.2 | Language of Parts | AA | Not Applicable | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Not Applicable | |
| 4.1.3 | Status Messages | AA | Supports | |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated |
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This report is dated August 19, 2024. An ACR can be quietly replaced at any time, and the published date is the only signal a buyer gets. We will email you when this one is updated.
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