Microsoft Account (MSA)
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 17
- Partially supports
- 10
- Does not support
- 0
- Not applicable
- 5
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 16
- Partially supports
- 6
- Does not support
- 0
- Not applicable
- 2
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (87)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | - Screen reader announces only 'Graphic' for accessibility challenge button icon, instead of providing informative alternative text. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | |
| 1.3.1 | Info and Relationships | A | Partially Supports | Android- Talkback does not announce the selected menu item present in the "What's your birth date?" combo box. |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | - Screen reader focus may shift multiple times on the 'Press and hold' button during navigation via talkback gestures. |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Supports | |
| 1.4.2 | Audio Control | A | Not Applicable | |
| 2.1.1 | Keyboard | A | Partially Supports | Keyboard only users are not able to access 'Next' and 'Audio Challenge' icon control using tab(or Shift+tab) key. |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Supports | |
| 2.2.1 | Timing Adjustable | A | Partially Supports | - Users are unable to complete the process using the 'Press and Hold' button due to a time-out restriction. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Supports | |
| 2.4.3 | Focus Order | A | Supports | |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Supports | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Partially Supports | - The accessible name for the 'Solve puzzle' button does not contain the full text of the visual label 'Solve puzzle'. |
| 2.5.4 | Motion Actuation | A | Supports | |
| 3.1.1 | Language of Page | A | Partially Supports | - Some HTML documents may lack a lang attribute for specifying the default human language. |
| 3.2.1 | On Focus | A | Partially Supports | - Country combo box collapses unexpectedly when navigating list items, violating user expectation for focus changes.(Android) |
| 3.2.2 | On Input | A | Supports | |
| 3.2.6 | Consistent Help | A | Supports | |
| 3.3.1 | Error Identification | A | Partially Supports | Clear instructions or labels may be lacking for user input fields, leading to potential validation errors. |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 3.3.7 | Redundant Entry | A | Supports | |
| 4.1.1 | Parsing | A | Not Applicable | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | iOS- Voiceover does not announce the name of the control as 'Yes' while navigation on 'Stay signed in page. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | |
| 1.3.4 | Orientation | AA | Partially Supports | - In landscape mode on Android, 'Audio' and 'Restart' buttons are not visible on the 'Create account' page.- Keyboard users may encounter navigation issues on the 'Let's prove you're human' page in landscape mode. |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Supports | |
| 1.4.4 | Resize text | AA | Partially Supports | - Text scaling to 200% truncates content on 'Recover your username' page. (Win32)- User cannot scroll to view content on 'Enter your Phone number' page at 200% text scaling.(Win32)- 'Country code' in 'Enter your Phone number' page inaccessible at 200% text scaling.(Win32)- 'Next' button and other controls not visible at 200% zoom on 'Create account please solve puzzle... not a robot' screen. (iOS)- At 200% zoom, the 'Solve puzzle' button is not visible, and text is truncated on the 'Solve a puzzle so we…' screen.(iOS) |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Partially Supports | Win 32- Most of the content is getting truncated when page is changed to reflow. |
| 1.4.11 | Non-text Contrast | AA | Supports | |
| 1.4.12 | Text Spacing | AA | Partially Supports | - Text spacing issues may cause controls to be truncated and overlapped on 'Audio challenge' and 'Solve a puzzle so we know you're not a robot.' |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Partially Supports | - Keyboard focus indicator is not visible on the domain dropdown field. (Win32)- Play/Pause button in 'Help us beat the robots - Audio Challenge' dialogue may not have a visible focus boundary when accessed via the tab key. (Web)- 'Play/Pause' button does not display keyboard focus indicator. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | |
| 2.5.7 | Dragging Movements | AA | Supports | |
| 2.5.8 | Target Size (Minimum) | AA | Supports | |
| 3.1.2 | Language of Parts | AA | Supports | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | |
| 4.1.3 | Status Messages | AA | Partially Supports | - Talkback does not announce error messages, such as those displayed after providing invalid inputs in the audio verification field. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated |
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