M365 Copilot
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 8
- Partially supports
- 8
- Does not support
- 0
- Not applicable
- 16
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 15
- Partially supports
- 5
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (87)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | |
| 1.3.1 | Info and Relationships | A | Partially Supports | Screen reader announces all the information correctly except for a few scenarios, including:- In Outlook, upon invoking the "Generate" button, Narrator announces an extra announcement as 'editable text' along with the success message.-While navigating through suggestions list, Narrator announces additional information as "Exit Record filters menu bar, Enter Search results list, group,".- Narrator announces incorrect instructions while navigating through posted questions. |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | Narrator reads all content correctly except it stops reading the Tone/Reader Sentiment/Clarity section before reaching the end of the section. When it cuts out, it will read the first letter of the next word, then announce 'group.' |
| 1.3.3 | Sensory Characteristics | A | Not Applicable | |
| 1.4.1 | Use of Color | A | Partially Supports | In Outlook profile names do not look like interactive elements in summary by Copilot pane. Also, upon hovering on the username, button color changes to blue. |
| 1.4.2 | Audio Control | A | Not Applicable | |
| 2.1.1 | Keyboard | A | Partially Supports | Users can perform all key tasks using the keyboard. There are few areas that users cannot access using keyboard navigation such as:- In Outlook, whereupon invoking any interactive element in the pane, keyboard navigation is not visible anywhere and no action is performed upon using 'Tab/Shift+ Tab/ arrow' keys.- Keyboard and screen reader focus are not in sync while navigating through the 'More option' in chat. - Tooltips are not visible for Context data.- Json & remove file under feedback pane in chat when accessing through with tab key.- Tooltips do not close when users use the “Control” key to close the ‘Thumbs up/ Thumbs down’ tooltip.- Prompts are not accessible using arrow keys. |
| 2.1.2 | No Keyboard Trap | A | Partially Supports | Upon using the 'Shift+ tab' key from the 'Create a new Contact' button focus gets lost, and no action is performed to navigate to 'Switch Copilots' button. |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Not Applicable | |
| 2.4.3 | Focus Order | A | Partially Supports | - In PowerPoint, keyboard focus moves out of the 'Designer card' and is unable to interact with 'Designer card' using the enter key.- In Outlook feedback dialog, focus order is overall correct except for a few places such as while navigating inside/outside the Outlook Copilot pane, the focus order is inconsistent.- In Whiteboard, focus order does not start with Ideas that is the first control rather than menu's.- In M365 Copilot, there are a few areas where focus order is not correct in ‘Copilot Chat’ section, including after activating ‘Copilot Chats’ control in ‘More’ control.- Focus moves out of the 'Edit your screenshot' popup without closing it. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Not Applicable | |
| 2.5.2 | Pointer Cancellation | A | Not Applicable | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Not Applicable | |
| 3.1.1 | Language of Page | A | Not Applicable | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Supports | |
| 3.2.6 | Consistent Help | A | Not Applicable | |
| 3.3.1 | Error Identification | A | Partially Supports | In Whiteboard, the screen reader correctly announces all failure messages except for when it fails to copy content or when an incorrect file format is being uploaded. |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 3.3.7 | Redundant Entry | A | Not Applicable | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | - All the controls have the correct name and role except a few areas such as In PowerPoint, screen reader is announcing an incorrect name for the "Microsoft designer" logo.- In Outlook, upon invoking the "Previous / Next" button in the Copilot card, Narrator remains silent.- Screen reader does not recognize the state of selection of some menu items.- In Whiteboard, Like and Dislike buttons are announced as toggle buttons. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | In the PowerPoint-prompt area, the color contrast between text and background on slides generated by PowerPoint Copilot is insufficient. And slides created by PowerPoint Copilot are unreadable due to dark text on dark backgrounds; increased color contrast is necessary. In Outlook, "See all Prompts in Copilot lab" in dark mode and “Character limit exceeded, 2112/2000” has low contrast ratio. |
| 1.4.4 | Resize text | AA | Partially Supports | Text resizes at 200% through Copilot experiences. There are a few instances where text truncates:- In Word and Whiteboard while inserting images text on a designer card slightly truncates.- In Outlook, the suggestion list is getting truncated.- In M365 Copilot, dialog is not adapting 200% zoom properly and not scrollable using up/down arrow keys. |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Supports | |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Contrast of non-text controls/content has good contrast ration except few instances such as in PowerPoint "Create a new presentation based on file" option's button is appearing in pinkish red in Black and Dark Gray theme. In Outlook, dismiss button has low contrast ratio. |
| 1.4.12 | Text Spacing | AA | Supports | |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Partially Supports | In Outlook Copilot Keyboard focus indicator is not clearly visible at 'Open copilot for sale/Show contacts/Save this email/Dismiss’ buttons without any broken focus. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | |
| 2.5.7 | Dragging Movements | AA | Supports | |
| 2.5.8 | Target Size (Minimum) | AA | Supports | |
| 3.1.2 | Language of Parts | AA | Supports | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Not Applicable | |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Not Applicable | |
| 4.1.3 | Status Messages | AA | Partially Supports | In Copilot users get all the status messages except when Narrator does not read the Copilot generated content by default. And Narrator does not inform user immediately when character limit reached in Edit fields. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated |
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