Incentive Management Platform
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 32 criteria
- Supports
- 12
- Partially supports
- 10
- Does not support
- 0
- Not applicable
- 10
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 11
- Partially supports
- 9
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (87)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | |
| 1.3.1 | Info and Relationships | A | Partially Supports | - Elements with an ARIA role that require child roles do not contain them.- Unnecessary heading level is provided for the "Below shows the validation pass status" text.- Incorrect aria-label is defined for the Calendar button present in the search claim line page- NVDA is not announcing the sorting information after invoking the table column headers.- NVDA is not announcing the sorting information after invoking the Grouped column headers- Layout table present in the page does not have 'role=presentation’.- NVDA is not announcing the required information for required edit field present in the dialog- Incorrect aria-label is defined for the Partner organization and Country/Location combo boxes.- Incorrect aria-label is defined for Invoice Number #Disti to Reseller and ID Code edit fields.- NVDA is announcing menu item collapsed/menu item expanded information unnecessarily for all contents/controls present in the page in browse mode.- NVDA is not announcing the added/removed files information after adding/removing any files in the Attachment Supporting claims section.- Incorrect tooltip is appearing after uploading .xlsm file in Attachments supporting claims.- All file formats are not provided in the tooltip for the Attachment Supporting claims.- Tables present in the Claim Search page are not structured properly.- Attachments supporting claims section present in the page is unnecessarily defined in the table.- Main landmark and Banner landmark are not defined in the page- NVDA is not announcing unavailable information for disabled edit field in browse mode.- In browse mode, NVDA is not announcing descriptive information for the rating stars present in Feedback dialog.- NVDA is announcing incorrect information as 'unavailable' for the available buttons present in Claim lines section.- Landmarks are not structured properly.- Elements with an ARIA role that require child roles does not contain them.- NVDA is not identifying the region landmark while navigating using D/Shift+D key.- Lists are not structured correctly.- NVDA is not announcing Table caption/name while navigating using table shortcut key "T".- NVDA is not announcing the blank information when user navigates through the empty cells present in the table.- NVDA is announcing unnecessary information while navigating through all the list items present in the items per page combo box.- Descriptive aria-label is not provided for the 'User Comments' multi line edit field.- NVDA is announcing main landmark information twice while navigating in browse mode using shortcut key D.- NVDA is not announcing any information after activating show next and show previous month buttons present in the calendar.- NVDA is not announcing the selected month and year information when focus lands on show month selection panel button.- Elements with an ARIA role that require parent role are not contained by them.- Pagination landmark is not defined for Pagination controls.- NVDA is announcing multiple contents at one go in browse mode when focus lands on the contents in Edit dialog.- NVDA is not announcing the associated information for the bulk override reason edit field.- Visual asterisk is not provided for required Claim file upload button present in the page. |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | - In browse mode, focus is moving out of the dialog while navigating using arrow keys.- In browse mode, unable to navigate further after close button while navigating using arrow/shortcut keys.- NVDA focus is moving to multiple hidden elements present in the Create claim page while navigating in browse mode.- In browse mode, NVDA focus moves twice to the links in the Claim Validation Statistics section while navigating using arrow keys.- In browse mode, focus is unnecessarily moving twice to the Profile button while navigating using arrow keys.- In browse mode, focus order is not correct on the column headers present in the New Claims and In-Progress claims tables. |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Partially Supports | Links present in the page are not underlined or followed by chevron. |
| 1.4.2 | Audio Control | A | Not Applicable | |
| 2.1.1 | Keyboard | A | Partially Supports | - Expand/Collapse buttons present in the table are not accessible using keyboard.- Claim Lines table present in the Claim Details page is not structured properly & respective Filter dialog is not getting opened if last keyboard arrow focus is on the different column headers.- Refresh controls present in the pagination landmark are not accessible through keyboard.- Multiple controls present in the left navigation and pagination landmarks are not accessible using keyboard.- Unable to navigate through the dialog using shift+ tab key.- Elements that have scrollable content are not accessible by keyboard.- Multiple controls present in the Calendar dialog are not accessible using keyboard keys. |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Supports | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | |
| 2.4.1 | Bypass Blocks | A | Partially Supports | ‘Skip to Main content’ link is not provided in the page. |
| 2.4.2 | Page Titled | A | Partially Supports | HTML document contains an empty <title> element. |
| 2.4.3 | Focus Order | A | Partially Supports | - Focus does not retain on the Add attachment button after invoking the Ok button present in the error popup.- Keyboard focus is not moving inside the dialog after the dialog appears.- The keyboard focus is moving to the checkbox in the table a second time after reaching the last cell in the same row- Keyboard focus is moving to non-interactive section present in Error dialog while navigating using tab key- Keyboard focus is not moving to the first error causing field after invoking the Save draft button without giving the required fields.- Keyboard focus is not moving in sequential order while navigating using tab key.- Keyboard focus is moving twice to the 'Claim Details' Section while navigating using tab key.- Keyboard focus is moving to whole page after invoking the grouped column headers present in dragged section. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Not Applicable | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Not Applicable | |
| 3.1.1 | Language of Page | A | Partially Supports | HTML document does not have a lang attribute. |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Partially Supports | - 'Editing Selected Claim Lines' dialog is getting closed when we use escape key to close the calendar dialog.- On invoking any interactive control present in the table, edit dialog appears.- Upon invoking 'OK' button present in the success dialog unnecessarily Upload file dialog is getting opened. |
| 3.2.6 | Consistent Help | A | Supports | |
| 3.3.1 | Error Identification | A | Supports | |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 3.3.7 | Redundant Entry | A | Supports | |
| 4.1.1 | Parsing | A | Not Applicable | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | - NVDA is not announcing the role of checkboxes present in the tree view.Incorrect role = 'img' is defined for the Remove buttons present in the Attachment Supporting claims section.- Incorrect role as link is defined for the column headers present in the Fraud Claim Lines table.- Form element doesn't have a label.- NVDA is announcing incorrect role as link for 'Filter' buttons present in table.- NVDA is not announcing name and announcing incorrect role as link for the Hamburger menu button.- In browse mode, NVDA is not announcing the role for links present in navigation landmark while navigating using arrow keys- In Browse mode, NVDA is not announcing the role, state and page information for the selected pagination controls present in the page- NVDA is not announcing name and role for the dialog which appears after invoking any interactive control present in the table.- In browse mode, NVDA announcing incorrect role as link for Export to Excel button while navigating using arrow keys- NVDA is not announcing the role and state for the expand/collapse buttons present in the page.- ARIA input field does not have an accessible name.- NVDA is not announcing the Name and Role of the calendar Dialog which appears after using Alt + Down arrow key- NVDA is not announcing the name and role for the 'Info' button.- NVDA is not announcing the name of the dialog that appears after invoking 'Share Feedback' button.- Screen reader is not narrating the current page link information for the selected links present in the left navigation. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Not Applicable | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | - Luminosity contrast ratio for 'Submit Feedback and Reset Form' button is less than 4.5:1.- Luminosity contrast ratio for the pagination controls is 4:1.- Luminosity contrast ratio of the 'Export To Excel' button is 4.4:1. |
| 1.4.4 | Resize text | AA | Partially Supports | - In resize mode, content present in the page is not visible and getting truncated.- In resize mode, 'Total uploaded and Total discarded' text is getting truncated. |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Partially Supports | - In reflow mode, controls present in the page are not visible and are getting overlapped.- In reflow mode, table and content present in the page is not visible and getting truncated.- In reflow mode, content present in the dialog is getting truncated. |
| 1.4.11 | Non-text Contrast | AA | Supports | |
| 1.4.12 | Text Spacing | AA | Partially Supports | List items present in Country/Location combo box is not adapting to text spacing tool. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Partially Supports | - No headings are defined in the page.- Heading hierarchy is not followed in the page. |
| 2.4.7 | Focus Visible | AA | Partially Supports | - Focus indicator is not visible on the Fraud Claim Lines table column headers while navigating through them.- Keyboard focus indicator is not visible on Add Attachment button. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | |
| 2.5.7 | Dragging Movements | AA | Partially Supports | - User is unable to drag and drop table column headers through keyboard keys.- Unable to drag the column headers of the table using keyboard. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | |
| 3.1.2 | Language of Parts | AA | Partially Supports | Language of parts is not defined for the content appearing in the 'Distributor name column' that is other than default 'English' language. |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Not Applicable | |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | |
| 4.1.3 | Status Messages | AA | Partially Supports | Status message is not displayed and NVDA does not announce the updated Claim Line status after invoking the ‘Update’ button |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated |
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