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Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 10
- Partially supports
- 10
- Does not support
- 0
- Not applicable
- 10
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 8
- Partially supports
- 7
- Does not support
- 0
- Not applicable
- 5
- Not evaluated
- 0
Level AAA — 28 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 28
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (78)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | The product provides sufficient text alternatives for most instances of active and informative images. Exceptions include:- Text alternative does not serve the same purpose as image in Global and Homepage - "Dashboard (License Usage)", "Dashboard (Segment)", and “widget library", “Homepage” screens.- Text alternative is missing for images in “Customer - Identities - Create identity namespace button and modal”, "Left Nav Menu".- Detailed alternative description is missing for complex images in Global and Homepage - "Dashboard (License Usage)", "Dashboard (Segment)" screens and “Modify dashboard” buttonShort text alternative is missing for complex images in Data management - "Monitoring - Dashboard tab", "Monitoring - Streaming end-to-end tab", Global and Homepage - "Dashboard (License Usage)", "Dashboard (Segment)" screens and "Modify dashboard" button.- Decorative images have non-empty alt attributes in the “Customer - Segments - Create segment” screen.- Alt attribute is not provided for the graphic images present in 'Open Agreement' mail. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | |
| 1.3.1 | Info and Relationships | A | Partially Supports | Most visual structure and relationship information is provided through object information or are available in text. Exceptions include:- Group of radio buttons is missing <fieldset> in “Customer - Identities - Create identity namespace button and modal”.- Heading levels are out of order in “Global and Homepage - Homepage” screen.- Text is marked as a heading in “Global and Homepage - Dashboard (License Usage)” screen.- Visual heading text is not marked as heading in "Data management - Schemas - Create data type", "Data management - Schemas - Create schema", "Global and Homepage - Modify dashboard button".- Nested list is not marked properly in “Global and Homepage - widget library” screen.- Form field is not labeled in "Global and Homepage - Dashboard (Segment)", "Global and Homepage - Modify dashboard button" screens.- Visible label/form fields are not associated in "Customer - Segments - Create segment", "Global and Homepage - Dashboard (License Usage)", "Profiles - Browse Tab" screens.- Certain ARIA roles are missing the particular children in “Global and Homepage - Homepage” screen.- Certain ARIA roles must be contained by particular parents in the “Global and Homepage - Homepage” screen.- Element inappropriately uses semantic markup in "Customer - Profiles - Create merge policy - Review", "Customer - Segments - Create segment", "Global and Homepage - Dashboard (Customer: Segments)", "Global and Homepage - widget library", "Privacy - Policies - Create Policy - Review" screens.- Non-decorative content is inserted using CSS pseudo-elements in “Data management - Schemas - Create your first schema - Video tutorial modal” screen.- User unable to Drag and Drop the files present in 'files' section, while navigating using Narrator scan mode- Screen reader user is not able to complete signature task. |
| 1.3.2 | Meaningful Sequence | A | Supports | |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Partially Supports | Most functions of the product do not convey information through color alone. Exception:- Link contrast is not at least 3:1 with surrounding text in “Footer” and “Profiles - Browse Tab” screens. |
| 1.4.2 | Audio Control | A | Not Applicable | |
| 2.1.1 | Keyboard | A | Partially Supports | Most product functionality can be operated through a keyboard interface. Exceptions include:- Action cannot be performed by keyboard alone in “Customer - Identities - Browse tab”, “Customer - Segments - Browse Tab”, “Customer - Segments - Create segment”, “Global and Homepage -Inventory (table) component and configuration button”, “Global and Homepage - Modify dashboard button”, “Global and Homepage - widget library”, and “Profiles - Browse Tab” screens.- Device-dependent event handlers are used in “Global and Homepage - Dashboard (License Usage)”, “Global and Homepage - Dashboard (Segment)”, and “Global and Homepage - Modify dashboard button” screens.- Drag and drop feature is not keyboard accessible in “Customer - Profiles - Create merge policy - Select Profile Dataset” and “Customer - Segments - Create segment” screens.- Scrollable region does not have keyboard access in “Data management - Datasets - Browse tab”, “Data management - Schemas - Browse tab”, “Data management - Datasets - Create dataset”, “Data management - Queries - Credentials tab” screens.- Inaccessible by keyboard and no conforming alternative in “Data management - Monitoring - Dashboard tab”, “Data management - Schemas - Create schema”, and “Sandbox - Create Sandbox & modal” screens.- Method to dismiss modal without submitting data is not accessible in “Header” component. |
| 2.1.2 | No Keyboard Trap | A | Supports | |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Partially Supports | Most pages have page titles that describe their purpose. Exception:- Page <title> does not identify the purpose of the page in “Data management - Schemas - Create data type” and “Data management - Schemas - Create schema” screens. |
| 2.4.3 | Focus Order | A | Partially Supports | Most components receive focus in a meaningful order. Exceptions include:- Keyboard focus is not maintained in modal in “Customer - Identities - Create identity namespace button and modal”, “Data management - Queries - Credentials tab - Generate credentials modal”, “Privacy - Policies - Labels - Create Label modal”, and “Privacy - Policies - Marketing actions - Create marketing action modal”.- Keyboard focus order is not logical in “Customer - Identities - Identity Graph tab” and “Header”. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Not Applicable | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Supports | |
| 2.5.4 | Motion Actuation | A | Not Applicable | |
| 3.1.1 | Language of Page | A | Supports | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Supports | |
| 3.3.1 | Error Identification | A | Partially Supports | Most input errors are identified and described to the users in text. Exceptions include:- Form field with error not identified in “Customer - Identities - Create identity namespace button and modal”, “Customer - Identities - Identity Graph tab”, “Customer - Profiles - Create merge policy - Configure”, “Data management - Queries - Create query “, “Data management - Queries - Credentials tab - Generate credentials modal”, “Data management - Schemas - Create data type”, “Data management - Schemas - Create schema”, “Privacy - Policies - Create Policy - Configure”, “Privacy - Policies - Labels - Create Label modal”, “Privacy - Policies - Marketing actions - Create marketing action modal”, “Profiles - Browse Tab” and “Sandbox - Create Sandbox & modal” screens. |
| 3.3.2 | Labels or Instructions | A | Partially Supports | Labels are provided for most input fields. Exceptions include:- Visible group label missing in “Data management - Monitoring - Dashboard tab”.- Visual label missing in “Customer - Segments - Create segment” screen. |
| 4.1.1 | Parsing | A | Partially Supports | In most product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. Exceptions:- Duplicate IDs are present in the “Connections - Sources - Catalog” screen.- Duplicate Aria IDs are present in the Home page. |
| 4.1.2 | Name, Role, Value | A | Partially Supports | User interface components in most product functions provide programmatic name, role, and/or state information. However, some controls do not provide name, role, and/or state information to assistive technology. Exceptions include:- Button does not have a name in the “Connections - Sources - Accounts”, “Connections - Sources - Dataflows”, “Data management - Monitoring - Dashboard tab”, “Customer - Identities - Identity Graph tab”, “Customer - Profiles - Create merge policy - Select Profile Dataset”, “Customer - Segments - Browse Tab”, and “Customer - Segments - Create segment” screens.- Button does not have a role in “Data management - Monitoring - Dashboard tab” “Data management - Schemas - Create schema”, and “Customer - Identities - Identity Graph tab” screens.Button is missing both a role and a name in “Customer - Segments - Create segment”, “Customer - Profiles - Create merge policy - Select Profile Dataset”, and “Global and Homepage - Dashboard (License Usage)” screens.- Button pressed state is not conveyed in the “Data management - Schemas - Create schema” and “Customer - Profiles - Create merge policy - Select Profile Dataset” screens.- Expand/collapse state of the element is missing or incorrect in “Data management - Monitoring - Dashboard tab”, “Sandbox - Create Sandbox & modal”, “Customer - Identities - Identity Graph tab”, “Global and Homepage - Dashboard (License Usage)”, and “Header” screens.- Selected state of the element is missing or incorrect in “Data management - Monitoring - Dashboard tab” screen.- ARIA attributes are not set on the Homepage, Manage, Send, Workflows and Group. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Not Applicable | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Most text meets minimum contrast requirements. Exceptions include:- Text content lacks 4.5:1 contrast ratio in the “Customer - Identities - Create identity namespace button and modal”, “Customer - Identities - Overview tab”, “Customer - Profiles - Create merge policy - Configure”, “Customer - Profiles - Create merge policy - Select Profile Dataset”, “Data management - Monitoring - Dashboard tab”, “Data management - Monitoring - Streaming end-to-end tab”, “Data management - Queries - Create query “, “Data management - Queries - Credentials tab - Generate credentials modal”, “Data management - Schemas - Create data type “, “Data management - Schemas - Create schema”, “Data management - Schemas - Create your first schema - Video tutorial modal”, “Global and Homepage - Dashboard (License Usage)”, “Global and Homepage - widget library”, “Header”, “Privacy - Policies - Overview tab”, “Profiles - Browse Tab”, and “Sandbox - Create Sandbox & modal” screens.- Link or button text lacks 4.5:1 contrast ratio on hover or focus in “Customer - Profiles - Create merge policy - Configure” screen.- Placeholder text lacks 4.5:1 contrast ratio in “Customer - Identities - Identity Graph tab”, “Customer - Profiles - Create merge policy - Configure”, “Customer - Profiles - Create merge policy - Select Profile Dataset”, “Customer - Segments - Create segment”, “Data management - Monitoring - Dashboard tab”, “Data management - Schemas - Create data type”, “Data management - Schemas - Create schema”, “Global and Homepage - widget library”, “Header”, “Privacy - Policies - Create Policy - Configure”, and “Sandbox - Create Sandbox & modal” screens.- In Send tab, color contrast is not sufficient for recipient email and complete order fields. |
| 1.4.4 | Resize text | AA | Partially Supports | Most text can be resized using browser zoom, but content and functionality is lost in some product functions. Exceptions include:- Some parts of the page content is lost when the page is zoomed to 200% in the “Customer - Identities - Identity Graph tab”, “Customer - Profiles - Create merge policy - Configure”, “Customer - Profiles - Create merge policy - Select Profile Dataset”, “Customer - Segments - Create segment”, “Data management - Monitoring - Dashboard tab”, “Data management - Queries - Credentials tab”, “Data management - Schemas - Create data type”, “Data management - Schemas - Create schema”, “Data management - Schemas - Create your first schema - Video tutorial modal”, “Global and Homepage - Dashboard (Segment)”, “Global and Homepage - Modify dashboard button”, “Privacy - Policies - Create Policy - Configure”, “Privacy - Policies - Labels - Create Label modal”, “Profiles - Browse Tab”, and “Sandbox - Create Sandbox & modal” screens. |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Partially Supports | At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include:- Some page content does not reflow to fit horizontally in the “Customer - Profiles - Create merge policy - Select Profile Dataset”, “Customer - Segments - Create segment”, “Data management - Schemas - Create data type”, and “Data management - Schemas - Create schema” screens. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Most meaningful non-text content elements have sufficient contrast requirements. Exception: - State of active component lacks 3:1 contrast ratio in the “Data management - Schemas - Create schema” screen. |
| 1.4.12 | Text Spacing | AA | Supports | |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Partially Supports | Most headings and labels are descriptive in the product. Exceptions include:- Buttons have the same name but different actions in the “Data management - Schemas - Create schema” screen.- Programmatic label does not convey the purpose of control in “Customer - Profiles - Create merge policy - Select Profile Dataset” and “Data management - Schemas - Create schema” screens. |
| 2.4.7 | Focus Visible | AA | Partially Supports | Most focusable elements have a visible keyboard focus indicator. Exception:- Visible keyboard focus indicator is missing for interactive controls in “Customer - Profiles - Create merge policy - Select Profile Dataset” screen. |
| 3.1.2 | Language of Parts | AA | Not Applicable | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Not Applicable | |
| 4.1.3 | Status Messages | AA | Partially Supports | When status messages do not receive focus, the product does not provide the dynamic and automatic update to the assistive technology. Exceptions include:- Screen readers (Talkback, VoiceOver) are not narrating “There are no templates in your account” after completing the search operation.- Status message not automatically announced in “Customer - Profiles - Create merge policy - Select Profile Dataset”, “Customer - Segments - Create segment”, “Data management - Schemas - Create data type”, and “Data management - Schemas - Create schema” screens. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated |
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