Dynamics 365 Marketing
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 16
- Partially supports
- 4
- Does not support
- 0
- Not applicable
- 10
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 16
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AAA — 28 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 28
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (78)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | |
| 1.3.1 | Info and Relationships | A | Supports | |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | - Users might experience issues with the iOS mobile device Analytics page when swiping to the control in the main page. VoiceOver focus is moving to all the controls first then moving to the label names, which is not correct focus order. - On the Channels page when swiping through the content present in the Channel engagement success, VoiceOver focus order is incorrect. Focus is moving randomly in section. - On Segment page when double tapping on the expand/collapse button for end date, VoiceOver focus moves to the edit field in front of the dropdown instead of open list item. - On Trigger based journey page when we back swipe from the item "add condition with" in the condition options popup, VoiceOver focus is moving to the top of the page. - On new Journey Segment based page when swiping to the create button after collapsing the end time popup, VoiceOver focus is taking multiple swipes to move to create button. - Analytics_ScreenReader: When swiping to enter into the dropdown, VoiceOver focus is not moving into the dropdown and is instead moving to the next control. - On Analytics page when swiping to enter into the dropdown, VoiceOver focus is not moving into the dropdown and is instead moving to the next control. - On Journey page when swiping left in the tooltip VoiceOver focus is moving out of the tooltip to "end time" disabled button. - On new Journey Trigger based page when double tapping on the Attributes dropdown, user is not able to swipe through the dropdown items present in the list item. - On Analytics page when swiping to the main content of the page VoiceOver focus is not moving to the tooltip icon beside "The data in these power BI reports." |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Supports | |
| 1.4.2 | Audio Control | A | Not Applicable | |
| 2.1.1 | Keyboard | A | Not Applicable | |
| 2.1.2 | No Keyboard Trap | A | Not Applicable | |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | |
| 2.4.1 | Bypass Blocks | A | Supports | |
| 2.4.2 | Page Titled | A | Supports | |
| 2.4.3 | Focus Order | A | Not Applicable | |
| 2.4.4 | Link Purpose (In Context) | A | Supports | |
| 2.5.1 | Pointer Gestures | A | Supports | |
| 2.5.2 | Pointer Cancellation | A | Supports | |
| 2.5.3 | Label in Name | A | Partially Supports | Microsoft Dynamics 365 Marketing iOS mobile device users might experience issues on Channel engagement successes page when swiping to the label name of the bar graphs present. VoiceOver is announcing the label name of the bar graphs as "Name." |
| 2.5.4 | Motion Actuation | A | Supports | |
| 3.1.1 | Language of Page | A | Supports | |
| 3.2.1 | On Focus | A | Supports | |
| 3.2.2 | On Input | A | Partially Supports | - Dynamics 365 Marketing user can experience issues on iOS mobile devices on the Journeys page. When double tapping on the select row checkbox, the row gets selected and the page is getting redirected to link present in column 2 of the selected row. - On Journey Start page when double tapping on the "Condition option button" VoiceOver focus is moving to the top of the page back button without opening the dropdown. - On Email Delete page when double tapping on the close/cancel button in the Delete popup, VoiceOver focus is moving to account created field instead of landing back on "action options." |
| 3.3.1 | Error Identification | A | Supports | |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | - Dynamics 365 Marketing user can experience issues on iOS mobile devices on Analytics page. When swiping to the bar graph VoiceOver is announcing the name as "Plot area 1 list start" which is not describing the content of the bar graph completely. - On Create a new custom business trigger page when swiping through the attributes in the dialog, VoiceOver is not announcing the role of the items as check box. - On Analytics page when swiping to the items present under the "timeline" section VoiceOver is not announcing the role of the items as link. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | |
| 1.3.4 | Orientation | AA | Supports | |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Supports | |
| 1.4.4 | Resize text | AA | Supports | |
| 1.4.5 | Images of Text | AA | Supports | |
| 1.4.10 | Reflow | AA | Supports | |
| 1.4.11 | Non-text Contrast | AA | Supports | |
| 1.4.12 | Text Spacing | AA | Supports | |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Supports | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Not Applicable | |
| 3.1.2 | Language of Parts | AA | Not Applicable | |
| 3.2.3 | Consistent Navigation | AA | Supports | |
| 3.2.4 | Consistent Identification | AA | Supports | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | |
| 4.1.3 | Status Messages | AA | Supports | |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated |
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