Business Chat in Bing (BCB)
Accessibility Conformance Report published by Microsoft
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 9
- Partially supports
- 11
- Does not support
- 0
- Not applicable
- 10
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 6
- Partially supports
- 7
- Does not support
- 0
- Not applicable
- 7
- Not evaluated
- 0
Level AAA — 28 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 28
Source: Download the original report from Microsoft (Word document). Or browse all of Microsoft's reports on Microsoft's own site.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (78)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | Screen Reader users will not get information about a few icons/logos as descriptive text alternate is not provided. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | |
| 1.3.1 | Info and Relationships | A | Partially Supports | Assistive technology users shall run into issues like improper control types, missing descriptive information, announcement of irrelevant content, missing hierarchical structure. |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | Screen reader focus moves to hidden controls in a few cases, but user can quickly come back to main menu with some additional tabbing. |
| 1.3.3 | Sensory Characteristics | A | Supports | |
| 1.4.1 | Use of Color | A | Supports | |
| 1.4.2 | Audio Control | A | Not Applicable | |
| 2.1.1 | Keyboard | A | Partially Supports | Keyboard only users might run into an issue where certain controls are not fully accessible using keyboard or the mobile swipe gesture including closing of pop-ups using Esc. |
| 2.1.2 | No Keyboard Trap | A | Partially Supports | Keyboard user might run into a focus trap on the More Option control. However, user can come out of it by closing the pop-up. |
| 2.1.4 | Character Key Shortcuts | A | Supports | |
| 2.2.1 | Timing Adjustable | A | Not Applicable | |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | |
| 2.4.1 | Bypass Blocks | A | Partially Supports | Skip to main content is not defined in this page. |
| 2.4.2 | Page Titled | A | Supports | |
| 2.4.3 | Focus Order | A | Partially Supports | Keyboard users may run into focus loss issues but then focus regains after a few additional navigations. There are instances where navigation order does not match the user workflow. |
| 2.4.4 | Link Purpose (In Context) | A | Partially Supports | A few link controls do not have descriptive text associated with them. |
| 2.5.1 | Pointer Gestures | A | Not Applicable | |
| 2.5.2 | Pointer Cancellation | A | Not Applicable | |
| 2.5.3 | Label in Name | A | Partially Supports | Users who rely on Voice Input might run into issues for invoking certain controls as the visual name and screen reader names are not identical. |
| 2.5.4 | Motion Actuation | A | Not Applicable | |
| 3.1.1 | Language of Page | A | Supports | |
| 3.2.1 | On Focus | A | Partially Supports | There are certain controls like Export which get auto expanded on receiving the focus. |
| 3.2.2 | On Input | A | Supports | |
| 3.3.1 | Error Identification | A | Supports | |
| 3.3.2 | Labels or Instructions | A | Supports | |
| 4.1.1 | Parsing | A | Supports | |
| 4.1.2 | Name, Role, Value | A | Partially Supports | Assistive technology users might run into understanding issues as a few underlying controls do not have proper names and roles associated to them. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | |
| 1.3.4 | Orientation | AA | Partially Supports | The mobile app doesn't adapt to the landscape mode. |
| 1.3.5 | Identify Input Purpose | AA | Supports | |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | A couple of text controls like the Protected, Privacy Statement, links, Yes/No buttons do not meet the minimum required threshold for luminosity contrast. |
| 1.4.4 | Resize text | AA | Partially Supports | Feedback pop-up and the Recent Activity section have issues responding to browser zoom. |
| 1.4.5 | Images of Text | AA | Not Applicable | |
| 1.4.10 | Reflow | AA | Partially Supports | When at 400% zoom there are instances of overlapping text and text truncations. |
| 1.4.11 | Non-text Contrast | AA | Supports | |
| 1.4.12 | Text Spacing | AA | Partially Supports | Users who require additional CSS spacing might face difficulty in reading some control texts as they do not respond to the setting. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | |
| 2.4.5 | Multiple Ways | AA | Not Applicable | |
| 2.4.6 | Headings and Labels | AA | Supports | |
| 2.4.7 | Focus Visible | AA | Partially Supports | Keyboard focus issues are observed at times where focus is not fully visible. |
| 3.1.2 | Language of Parts | AA | Supports | |
| 3.2.3 | Consistent Navigation | AA | Not Applicable | |
| 3.2.4 | Consistent Identification | AA | Not Applicable | |
| 3.3.3 | Error Suggestion | AA | Supports | |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Not Applicable | |
| 4.1.3 | Status Messages | AA | Partially Supports | Screen reader does not announce the confirmation on Feedback submission. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | |
| 2.2.3 | No Timing | AAA | Not Evaluated | |
| 2.2.4 | Interruptions | AAA | Not Evaluated | |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | |
| 2.2.6 | Timeouts | AAA | Not Evaluated | |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | |
| 2.4.8 | Location | AAA | Not Evaluated | |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | |
| 2.4.10 | Section Headings | AAA | Not Evaluated | |
| 2.5.5 | Target Size | AAA | Not Evaluated | |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | |
| 3.1.5 | Reading Level | AAA | Not Evaluated | |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | |
| 3.2.5 | Change on Request | AAA | Not Evaluated | |
| 3.3.5 | Help | AAA | Not Evaluated | |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated |
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This report is dated November 13, 2023. An ACR can be quietly replaced at any time, and the published date is the only signal a buyer gets. We will email you when this one is updated.
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