ACR Index Accessibility Conformance Reports for software

Zoom Web App

Accessibility Conformance Report published by Zoom

Partial extraction. We read 1 of 31 Level A and 24 of 24 Level AA criteria from this document (45% coverage). The remainder are missing from our extraction, not necessarily from Zoom's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.

Conformance by level

Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.

Source: View the original report published by Zoom.

These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.

All reported criteria (25)

Conformance as stated by Zoom in its published report.
CriterionNameLevel ConformanceRemarks from vendor
1.1.1 Non-text Content A Supports The product provides text-alternatives to most non-text content. Programmatic labeling techniques such as aria-labels and alt-text, are used to allow assistive technologies users to decipher the nature and purpose of non-text content.
1.2.4 Captions (Live) AA Supports The product supports closed captioning for its meetings. Meeting hosts can assign a dedicated participant to type closed captioning, use a 3rd party closed captioning provider, or use automated captioning.
1.2.5 Audio Description (Prerecorded) AA Not Applicable The product does not contain pre-recorded media.
1.3.4 Orientation AA Supports The product does not restrict its view to a single display orientation
1.3.5 Identify Input Purpose AA Supports The product properly identifies input purpose where appropriate.
1.4.3 Contrast (Minimum) AA Partially Supports The product follows the minimal color contrast ratio for the text over the background. Exceptions: ● The blue hyperlink text of some error toast popups are below 4.5:1 color contrast. Remediations are underway.
1.4.4 Resize text AA Supports The product web pages use frameworks that support the resizing of text.
1.4.5 Images of Text AA Supports The product uses text rather than images of text to present information.
1.4.10 Reflow AA Supports The product does not require scrolling in two dimensions to present content without loss of information.
1.4.11 Non-text Contrast AA Supports The product UI follows the 3:1 minimal contrast ratio for the visual presentation UI components against adjacent colors.
1.4.12 Text Spacing AA Supports The product supports spacing changes without the loss of content.
1.4.13 Content on Hover or Focus AA Supports The product utilizes content on hover or focus which are hoverable, and persistent.
2.4.5 Multiple Ways AA Supports The product only contains a limited amount of pages that do not necessitate multiple ways of navigation.
2.4.6 Headings and Labels AA Supports The product provides descriptive labels and headings all throughout to help users understand the content structure of pages.
2.4.7 Focus Visible AA Supports The product provides a visible focus indicator when elements receive keyboard focus.
2.4.11 Focus Not Obscured (Minimum) AA Supports The product ensures that focus indicators do not obstruct content.
2.5.7 Dragging Movements AA Partially Supports In areas where drag and drop is supported to re-order elements we support alternate ways of moving to general areas through context menus Exceptions: ● Reordering buttons within the meeting toolbar requires dragging movements.
2.5.8 Target Size (Minimum) AA Supports The product ensures that targets meet the minimum dimensions.
3.1.2 Language of Parts AA Supports The product supports the HTML language attribute.
3.2.3 Consistent Navigation AA Supports The product provides consistent navigation between pages where applicable.
3.2.4 Consistent Identification AA Supports The product is designed with product components and visual style uniformity in mind.
3.3.3 Error Suggestion AA Supports The product uses form fields with automatic error detection and error descriptions.
3.3.4 Error Prevention (Legal, Financial, Data) AA Not Applicable The product does not have input fields pertaining to financial transactions.
3.3.8 Accessible Authentication (Minimum) AA Supports The product provides several authentication methods such as 3rd party authentication or phone number sign in.
4.1.3 Status Messages AA Supports The product utilizes some alerts with the “role=alert” attributes to make the status message programmatically available to assistive technologies.

Is this your product? If this report is out of date or misrepresented, we will correct or remove it. Contact us to claim this listing.