Dropbox for Web
Accessibility Conformance Report published by Dropbox
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 31 criteria
- Supports
- 26
- Partially supports
- 2
- Does not support
- 3
- Not applicable
- 0
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 16
- Partially supports
- 6
- Does not support
- 1
- Not applicable
- 1
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: View the original report published by Dropbox.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (86)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | The application supports Non-text Content. ● Note: The application contains user-generated non-text content which may not support this guideline. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | The application supports Audio-only and Video-only (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.2.2 | Captions (Prerecorded) | A | Supports | The application supports Captions (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | The application supports Audio Description or Media Alternative (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.3.1 | Info and Relationships | A | Does Not Support | ● Share - Manage Permissions: People with access related content lacks association ● Share - Manage Permissions: Tooltip notification is not communicated to screen reader users |
| 1.3.2 | Meaningful Sequence | A | Supports | The application supports Meaningful Sequence. |
| 1.3.3 | Sensory Characteristics | A | Supports | The application supports Sensory Characteristics. |
| 1.4.1 | Use of Color | A | Supports | The application supports Use of Color. |
| 1.4.2 | Audio Control | A | Supports | The application supports Audio Control. |
| 2.1.1 | Keyboard | A | Partially Supports | ● A screen reader user is unable to create tag with screen reader specific controls on the File Info page |
| 2.1.2 | No Keyboard Trap | A | Supports | The application supports No Keyboard Trap. |
| 2.1.4 | Character Key Shortcuts | A | Supports | The application supports Character Key Shortcuts. |
| 2.2.1 | Timing Adjustable | A | Supports | The application supports Timing Adjustable. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | The application supports Pause, Stop, Hide. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | The application supports Three Flashes or Below Threshold. ● Note: The application contains user-generated video content which may not support this guideline. |
| 2.4.1 | Bypass Blocks | A | Supports | The application supports Bypass Blocks. |
| 2.4.2 | Page Titled | A | Supports | The application supports Page Titled. |
| 2.4.3 | Focus Order | A | Does Not Support | ● The screen reader focus is not directed to newly expanded content to several tooltips in the account section ● In Transfer settings, focus jumps to beginning of focus order after selecting collapse ● The Exit full-screen button is focused when entering the slideshow window, skipping many other buttons in screen reader focus order. ● The screen reader focus lands at the bottom of the slideshow toolbar buttons when the button is expanded |
| 2.4.4 | Link Purpose (In Context) | A | Supports | The application supports Link Purpose (In Context). |
| 2.5.1 | Pointer Gestures | A | Supports | The application supports Pointer Gestures. |
| 2.5.2 | Pointer Cancellation | A | Supports | The application supports Pointer Cancellation. |
| 2.5.3 | Label in Name | A | Supports | The application supports Label in Name. |
| 2.5.4 | Motion Actuation | A | Supports | The application supports Motion Actuation. |
| 3.1.1 | Language of Page | A | Supports | The application supports Language of Page. |
| 3.2.1 | On Focus | A | Supports | The application supports On Focus |
| 3.2.2 | On Input | A | Partially Supports | ● Pressing Tab after opening account moves focus to more button of first file instead of All Files ● Page changes when focus is shifted to search bar of the File Browser |
| 3.2.6 | Consistent Help | A | Supports | The application supports Consistent Help. |
| 3.3.1 | Error Identification | A | Supports | The application supports Error Identification. |
| 3.3.2 | Labels or Instructions | A | Supports | The application supports Labels or Instructions. |
| 3.3.7 | Redundant Entry | A | Supports | The application supports Redundant Entry. |
| 4.1.2 | Name, Role, Value | A | Does Not Support | ● The account security tab tooltips do not have labeled close buttons ● The currently selected speed is not reported when the video preview speed button gains screen reader focus ● When in compact view to preview an edited image, buttons are unlabeled for screen reader users ● The recommended action on the Security tab of settings has a button role, but is non-functional ● An unlabeled button is found in focus order before settings content on the general tab ● The currently Multi-file organize selected file extension is not reported to screen reader users ● The currently selected Multi-file organize folder is not reported to screen reader users ● Breadcrumb elements in Transfer a Copy modal lack a role for screen reader users ● File checkboxes and check boxes lack labels |
| 1.2.4 | Captions (Live) | AA | Not Applicable | The application does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | The application supports Audio Description (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.3.4 | Orientation | AA | Supports | The application supports Orientation. |
| 1.3.5 | Identify Input Purpose | AA | Supports | The application supports Identify Input Purpose. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | ● Sign Up / Log In: Focus indicator on blue Continue button has poor visibility |
| 1.4.4 | Resize text | AA | Partially Supports | ● 200% zoom shrinks viewport of the file preview and causes poor visibility ● Sharing email example graphic gets truncated at 200% zoom ● Horizontal scrolling required at 200% zoom ● Comment viewport not visible at 200% zoom ● Upload modal gets truncated at 200% zoom ● All files page requires horizontal scrolling at 200% zoom ● Share button on file in All files is truncated at 200% zoom |
| 1.4.5 | Images of Text | AA | Supports | The application supports Images of Text. |
| 1.4.10 | Reflow | AA | Does Not Support | ● Many pages are not accessible inside of a 320px width browser window. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | ● Color signifying Shared files on bar fails non-text contrast minimum ● File icons fail non-text color contrast minimum ● The focus indicator on the blue Continue button has poor visibility |
| 1.4.12 | Text Spacing | AA | Supports | The application supports Text Spacing. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | The application supports Content on Hover or Focus. |
| 2.4.5 | Multiple Ways | AA | Supports | The application supports Multiple Ways. |
| 2.4.6 | Headings and Labels | AA | Partially Supports | ● The sign up and log in heading is described as both level 1 and 2 |
| 2.4.7 | Focus Visible | AA | Partially Supports | ● In Transfer settings, focus has poor visibility due to poor color contrast on Done button ● On the success page, focus has poor visibility due to color contrast on the Send email element ● After file has been uploaded, focus has poor visibility due to poor color contrast on Create transfer button ● Focus has poor visibility due to poor color contrast on Create transfer button ● Notifications focus has poor visibility due to poor color contrast ● Focus not visible on star button ● Language menu button does not have visible keyboard focus |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 2.5.7 | Dragging Movements | AA | Supports | The application supports Dragging Movements. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 3.1.2 | Language of Parts | AA | Supports | The application supports Language of Parts. |
| 3.2.3 | Consistent Navigation | AA | Supports | The application supports Consistent Navigation. |
| 3.2.4 | Consistent Identification | AA | Supports | The application supports Consistent Navigation. |
| 3.3.3 | Error Suggestion | AA | Supports | The application supports Error Suggestion. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | The application supports Error Prevention (Legal, Financial, Data). |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | The application supports Accessible Authentication (Minimum). |
| 4.1.3 | Status Messages | AA | Partially Supports | ● When activating the horizontal flip button, screen reader does not report a status message ● Opening of the right sidebar is not communicated to screen reader users ● Screen reader users are not notified about populating search results |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | Not Evaluated |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | Not Evaluated |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | Not Evaluated |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | Not Evaluated |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.2.3 | No Timing | AAA | Not Evaluated | Not Evaluated |
| 2.2.4 | Interruptions | AAA | Not Evaluated | Not Evaluated |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | Not Evaluated |
| 2.2.6 | Timeouts | AAA | Not Evaluated | Not Evaluated |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | Not Evaluated |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | Not Evaluated |
| 2.4.8 | Location | AAA | Not Evaluated | Not Evaluated |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | Not Evaluated |
| 2.4.10 | Section Headings | AAA | Not Evaluated | Not Evaluated |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | Not Evaluated |
| 2.5.5 | Target Size | AAA | Not Evaluated | Not Evaluated |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | Not Evaluated |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | Not Evaluated |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | Not Evaluated |
| 3.1.5 | Reading Level | AAA | Not Evaluated | Not Evaluated |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | Not Evaluated |
| 3.2.5 | Change on Request | AAA | Not Evaluated | Not Evaluated |
| 3.3.5 | Help | AAA | Not Evaluated | Not Evaluated |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | Not Evaluated |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated | Not Evaluated |
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