Dropbox for Desktop
Accessibility Conformance Report published by Dropbox
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 31 criteria
- Supports
- 21
- Partially supports
- 6
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 21
- Partially supports
- 2
- Does not support
- 0
- Not applicable
- 1
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: View the original report published by Dropbox.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (86)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | ● The Dropbox icon on the tray does not have a name |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | The application does not use audio or video content. |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | The application does not use audio or video content. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | The application does not use audio or video content. |
| 1.3.1 | Info and Relationships | A | Partially Supports | ● The focus remains on the forward and back buttons, and screen reader users are not directed to update slide content |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | ● The keyboard focus on the Sync dashboard does not follow the visual sequence in the account menu ● After the first line of the tool tip banner, the screen reader focus moves to an empty group |
| 1.3.3 | Sensory Characteristics | A | Supports | The application supports Sensory Characteristics. |
| 1.4.1 | Use of Color | A | Supports | The application supports Use of Color. |
| 1.4.2 | Audio Control | A | Not Applicable | The application does not use audio or video content. |
| 2.1.1 | Keyboard | A | Partially Supports | ● The user is unable to focus on the status banner after copying a link |
| 2.1.2 | No Keyboard Trap | A | Supports | The application supports No Keyboard Trap. |
| 2.1.4 | Character Key Shortcuts | A | Supports | The application supports Character Key Shortcuts. |
| 2.2.1 | Timing Adjustable | A | Supports | The application supports Timing Adjustable. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | The application supports Pause, Stop, Hide. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | The application supports Three Flashes or Below Threshold. |
| 2.4.1 | Bypass Blocks | A | Supports | The application supports Bypass Blocks. |
| 2.4.2 | Page Titled | A | Supports | The application supports Page Titled. |
| 2.4.3 | Focus Order | A | Partially Supports | ● Sharing page: Screen reader focus resets after activating buttons on the page ● Preferences: Network, custom proxy settings, newly expanded content is in backwards screen reader focus order ● Preferences: Network, custom bandwidth, fields and switches for upload and download KB's are in backwards focus order from the custom bandwidth switch |
| 2.4.4 | Link Purpose (In Context) | A | Supports | The application supports Link Purpose (In Context). |
| 2.5.1 | Pointer Gestures | A | Supports | The application supports Pointer Gestures. |
| 2.5.2 | Pointer Cancellation | A | Supports | The application supports Pointer Cancellation. |
| 2.5.3 | Label in Name | A | Supports | The application supports Label in Name. |
| 2.5.4 | Motion Actuation | A | Supports | The application supports Motion Actuation. |
| 3.1.1 | Language of Page | A | Supports | The application supports Language of Page. |
| 3.2.1 | On Focus | A | Supports | The application supports On Focus |
| 3.2.2 | On Input | A | Supports | The application supports On Input. |
| 3.2.6 | Consistent Help | A | Supports | The application supports Consistent Help. |
| 3.3.1 | Error Identification | A | Supports | The application supports Error Identification. |
| 3.3.2 | Labels or Instructions | A | Supports | The application supports Labels or Instructions |
| 3.3.7 | Redundant Entry | A | Supports | The application supports Redundant Entry. |
| 4.1.2 | Name, Role, Value | A | Partially Supports | ● Preferences, sync tab: Choose default sync state, radio buttons lack clear labels ● Sharing page: Two buttons labeled settings ● Preferences: Network, custom proxy, fields for server and port number are unlabeled |
| 1.2.4 | Captions (Live) | AA | Not Applicable | The application does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | The application supports Audio Description (Prerecorded). ● Note: The application contains user-generated audio and video |
| 1.3.4 | Orientation | AA | Supports | The application supports Orientation. |
| 1.3.5 | Identify Input Purpose | AA | Supports | The application supports Identify Input Purpose. |
| 1.4.3 | Contrast (Minimum) | AA | Supports | The application supports Contrast (Minimum). |
| 1.4.4 | Resize text | AA | Supports | The application supports Resize Text. |
| 1.4.5 | Images of Text | AA | Supports | The application supports Images of Text. |
| 1.4.10 | Reflow | AA | Supports | The application supports Reflow. |
| 1.4.11 | Non-text Contrast | AA | Supports | The application supports Non-text Contrast. |
| 1.4.12 | Text Spacing | AA | Supports | The application supports Text Spacing. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | The application supports Content on Hover or Focus. |
| 2.4.5 | Multiple Ways | AA | Supports | The application supports Multiple Ways. |
| 2.4.6 | Headings and Labels | AA | Supports | The application supports Headings and Labels. |
| 2.4.7 | Focus Visible | AA | Partially Supports | ● The keyboard focus on the sync dashboard is same color as the toggle preferences |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 2.5.7 | Dragging Movements | AA | Supports | The application supports Dragging Movements. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 3.1.2 | Language of Parts | AA | Supports | The application supports Language of Parts. |
| 3.2.3 | Consistent Navigation | AA | Supports | The application supports Consistent Navigation. |
| 3.2.4 | Consistent Identification | AA | Supports | The application supports Consistent Navigation. |
| 3.3.3 | Error Suggestion | AA | Supports | The application supports Error Suggestion. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | The application supports Error Prevention (Legal, Financial, Data). |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | The application supports Accessible Authentication (Minimum). |
| 4.1.3 | Status Messages | AA | Partially Supports | The application supports Status Messages. |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | Not Evaluated |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | Not Evaluated |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | Not Evaluated |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | Not Evaluated |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.2.3 | No Timing | AAA | Not Evaluated | Not Evaluated |
| 2.2.4 | Interruptions | AAA | Not Evaluated | Not Evaluated |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | Not Evaluated |
| 2.2.6 | Timeouts | AAA | Not Evaluated | Not Evaluated |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | Not Evaluated |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | Not Evaluated |
| 2.4.8 | Location | AAA | Not Evaluated | Not Evaluated |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | Not Evaluated |
| 2.4.10 | Section Headings | AAA | Not Evaluated | Not Evaluated |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | Not Evaluated |
| 2.5.5 | Target Size | AAA | Not Evaluated | Not Evaluated |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | Not Evaluated |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | Not Evaluated |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | Not Evaluated |
| 3.1.5 | Reading Level | AAA | Not Evaluated | Not Evaluated |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | Not Evaluated |
| 3.2.5 | Change on Request | AAA | Not Evaluated | Not Evaluated |
| 3.3.5 | Help | AAA | Not Evaluated | Not Evaluated |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | Not Evaluated |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated | Not Evaluated |
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