Dropbox for Android
Accessibility Conformance Report published by Dropbox
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 31 criteria
- Supports
- 22
- Partially supports
- 6
- Does not support
- 3
- Not applicable
- 0
- Not evaluated
- 0
Level AA — 24 criteria
- Supports
- 21
- Partially supports
- 2
- Does not support
- 0
- Not applicable
- 1
- Not evaluated
- 0
Level AAA — 31 criteria
- Supports
- 0
- Partially supports
- 0
- Does not support
- 0
- Not applicable
- 0
- Not evaluated
- 31
Source: View the original report published by Dropbox.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (86)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | ● The Do More with Dropbox upsell image on the Account menu is not sufficiently described to the screen reader. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | The application supports Audio-only and Video-only (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.2.2 | Captions (Prerecorded) | A | Supports | The application supports Captions (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | The application supports Audio Description or Media Alternative (Prerecorded). ● Note: The application contains user-generated audio and video |
| 1.3.1 | Info and Relationships | A | Does Not Support | ● Many headers in the share modals lack a heading role ● The progress of an uploaded scan is not communicated to the user ● The desktop app connection modal header lacks a heading role ● The Sort By modal title lacks a heading role ● The folder name in the file browser lacks a heading role ● A screen reader user is not aware of the search results ● The Customize header lacks a heading role ● The headers on the sign up and log in dialogs lack a heading role ● The New User page headings lack a heading role ● On the Choose file in page, the Switch view button does not describe the selected view ● On the Choose file in page, the Show all file types toggle is read without context ● On the Account page, the Manage devices has an inaccurate list readout ● On the Account page, the Camera uploads has inaccurate count of list items |
| 1.3.2 | Meaningful Sequence | A | Supports | The application supports Meaningful Sequence. |
| 1.3.3 | Sensory Characteristics | A | Supports | The application supports Sensory Characteristics. |
| 1.4.1 | Use of Color | A | Supports | The application supports Use of Color. |
| 1.4.2 | Audio Control | A | Supports | The application supports Audio Control. |
| 2.1.1 | Keyboard | A | Partially Supports | ● The File Preview open with modal cannot be closed by a screen reader ● A screen reader user cannot crop a photo ● A screen reader user cannot reorganize the home sections |
| 2.1.2 | No Keyboard Trap | A | Partially Supports | ● After file has been uploaded, screen reader user cannot move away from success notification ● File options toast cannot be dismissed by screen reader user |
| 2.1.4 | Character Key Shortcuts | A | Supports | The application supports Character Key Shortcuts. |
| 2.2.1 | Timing Adjustable | A | Supports | The application supports Timing Adjustable. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | The application supports Pause, Stop, Hide. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | The application supports Three Flashes or Below Threshold. ● Note: The application contains user-generated video content which may not support this guideline. |
| 2.4.1 | Bypass Blocks | A | Supports | The application supports Bypass Blocks. |
| 2.4.2 | Page Titled | A | Supports | The application supports Page Titled. |
| 2.4.3 | Focus Order | A | Does Not Support | ● The Search for people visual text is focused separately from the button ● The user cannot navigate past the uploaded image after a scan ● Focus does not begin at the top of the desktop app connection upload modal ● The focus does not return to the last element after closing the customization screen ● The how to carousel element is skipped in focus order ● The header row content on the Home tab is all focused as one element ● The focus does not begin at the top of the Single Sign On page ● Changing the account photo shifts focus to the home tab ● Subscription details on the Trial Offer page are read as one element |
| 2.4.4 | Link Purpose (In Context) | A | Supports | The application supports Link Purpose (In Context). |
| 2.5.1 | Pointer Gestures | A | Supports | The application supports Pointer Gestures. |
| 2.5.2 | Pointer Cancellation | A | Supports | The application supports Pointer Cancellation. |
| 2.5.3 | Label in Name | A | Supports | The application supports Label in Name. |
| 2.5.4 | Motion Actuation | A | Supports | The application supports Motion Actuation. |
| 3.1.1 | Language of Page | A | Supports | The application supports Language of Page. |
| 3.2.1 | On Focus | A | Partially Supports | ● When scanning a file, the word "Auto" gets selected on focus |
| 3.2.2 | On Input | A | Supports | The application supports On Input. |
| 3.2.6 | Consistent Help | A | Supports | The application supports Consistent Help. |
| 3.3.1 | Error Identification | A | Partially Supports | ● The error message on the Create Folder modal is not announced by the screen reader ● The error message on the Password screen in the signup flow is not announced to the screen reader |
| 3.3.2 | Labels or Instructions | A | Partially Supports | ● The search field does not have a persistent label |
| 3.3.7 | Redundant Entry | A | Supports | The application supports Redundant Entry. |
| 4.1.2 | Name, Role, Value | A | Does Not Support | ● Dropdown menus in Photos are not described accurately ● The Modify Share settings button lacks a button role ● The Search for people button on the Share model lacks a button role ● The Crop and Rotate buttons lack button roles on the File Preview page ● The radio buttons on the Sort By and List View modals lack information and a button role |
| 1.2.4 | Captions (Live) | AA | Not Applicable | The application does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | The application supports Audio Description (Prerecorded). ● Note: The application contains user-generated audio and video content which may not support this guideline. |
| 1.3.4 | Orientation | AA | Supports | The application supports Orientation. |
| 1.3.5 | Identify Input Purpose | AA | Supports | The application supports Identify Input Purpose. |
| 1.4.3 | Contrast (Minimum) | AA | Supports | The application supports Contrast (Minimum) |
| 1.4.4 | Resize text | AA | Supports | The application supports Resize text. |
| 1.4.5 | Images of Text | AA | Supports | The application supports Images of Text. |
| 1.4.10 | Reflow | AA | Supports | The application supports Reflow. |
| 1.4.11 | Non-text Contrast | AA | Supports | The application supports Non-text Contrast |
| 1.4.12 | Text Spacing | AA | Supports | The application supports Text Spacing. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | The application supports Content on Hover or Focus. |
| 2.4.5 | Multiple Ways | AA | Supports | The application supports Multiple Ways. |
| 2.4.6 | Headings and Labels | AA | Partially Supports | ● The Option labels on the Link Settings page are repeated twice ● The edit button label on the File Preview page is repeated twice ● The set up buttons have incorrect data about their states in their label ● The Close button does not have context on the Get these files on your computer banner ● Dropdown menus in Photos are not described accurately |
| 2.4.7 | Focus Visible | AA | Supports | The application supports Focus Visible. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 2.5.7 | Dragging Movements | AA | Supports | The application supports Dragging Movements. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | The application supports Focus Not Obscured (Minimum). |
| 3.1.2 | Language of Parts | AA | Supports | The application supports Language of Parts. |
| 3.2.3 | Consistent Navigation | AA | Supports | The application supports Consistent Navigation. |
| 3.2.4 | Consistent Identification | AA | Partially Supports | ● When linking to the Desktop app, back button is described as a "Navigate up" button |
| 3.3.3 | Error Suggestion | AA | Supports | The application supports Error Suggestion. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | The application supports Error Prevention (Legal, Financial, Data). |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Supports | The application supports Accessible Authentication (Minimum). |
| 4.1.3 | Status Messages | AA | Supports | The application supports Status Messages |
| 1.2.6 | Sign Language (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.7 | Extended Audio Description (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.8 | Media Alternative (Prerecorded) | AAA | Not Evaluated | Not Evaluated |
| 1.2.9 | Audio-only (Live) | AAA | Not Evaluated | Not Evaluated |
| 1.3.6 | Identify Purpose | AAA | Not Evaluated | Not Evaluated |
| 1.4.6 | Contrast (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 1.4.7 | Low or No Background Audio | AAA | Not Evaluated | Not Evaluated |
| 1.4.8 | Visual Presentation | AAA | Not Evaluated | Not Evaluated |
| 1.4.9 | Images of Text (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.1.3 | Keyboard (No Exception) | AAA | Not Evaluated | Not Evaluated |
| 2.2.3 | No Timing | AAA | Not Evaluated | Not Evaluated |
| 2.2.4 | Interruptions | AAA | Not Evaluated | Not Evaluated |
| 2.2.5 | Re-authenticating | AAA | Not Evaluated | Not Evaluated |
| 2.2.6 | Timeouts | AAA | Not Evaluated | Not Evaluated |
| 2.3.2 | Three Flashes | AAA | Not Evaluated | Not Evaluated |
| 2.3.3 | Animation from Interactions | AAA | Not Evaluated | Not Evaluated |
| 2.4.8 | Location | AAA | Not Evaluated | Not Evaluated |
| 2.4.9 | Link Purpose (Link Only) | AAA | Not Evaluated | Not Evaluated |
| 2.4.10 | Section Headings | AAA | Not Evaluated | Not Evaluated |
| 2.4.12 | Focus Not Obscured (Enhanced) | AAA | Not Evaluated | Not Evaluated |
| 2.4.13 | Focus Appearance | AAA | Not Evaluated | Not Evaluated |
| 2.5.5 | Target Size | AAA | Not Evaluated | Not Evaluated |
| 2.5.6 | Concurrent Input Mechanisms | AAA | Not Evaluated | Not Evaluated |
| 3.1.3 | Unusual Words | AAA | Not Evaluated | Not Evaluated |
| 3.1.4 | Abbreviations | AAA | Not Evaluated | Not Evaluated |
| 3.1.5 | Reading Level | AAA | Not Evaluated | Not Evaluated |
| 3.1.6 | Pronunciation | AAA | Not Evaluated | Not Evaluated |
| 3.2.5 | Change on Request | AAA | Not Evaluated | Not Evaluated |
| 3.3.5 | Help | AAA | Not Evaluated | Not Evaluated |
| 3.3.6 | Error Prevention (All) | AAA | Not Evaluated | Not Evaluated |
| 3.3.9 | Accessible Authentication (Enhanced) | AAA | Not Evaluated | Not Evaluated |
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