Adobe RoboHelp Server 10
Accessibility Conformance Report published by Adobe
Partial extraction. We read 30 of 31 Level A and 20 of 24 Level AA criteria from this document (91% coverage). The remainder are missing from our extraction, not necessarily from Adobe's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 18
- Partially supports
- 4
- Does not support
- 8
- Not applicable
- 0
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 11
- Partially supports
- 4
- Does not support
- 5
- Not applicable
- 0
- Not evaluated
- 0
Source: View the original report published by Adobe.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (71)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | Web: The product does not contain non-text content that would require a text alternative. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | Web: The product does not contain prerecorded audio-only or video-only media. |
| 1.2.2 | Captions (Prerecorded) | A | Supports | Web: The product does not contain prerecorded synchronized media. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Supports | Web: The product does not contain prerecorded video content that would require audio description or a media alternative. |
| 1.2.4 | Captions (Live) | AA | Supports | Web: The product does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Supports | Web: The product does not contain prerecorded video content that would require audio description. |
| 1.3.1 | Info and Relationships | A | Does Not Support | Web: Structure and relationship information is not provided programmatically or in text. |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | Web: The product presents most content in a meaningful sequence. Exceptions include: The order of radio buttons within the Settings pane does not match the visually displayed order of buttons. |
| 1.3.3 | Sensory Characteristics | A | Supports | Web: Instructions do not rely solely on sensory characteristics. |
| 1.3.4 | Orientation | AA | Supports | Web: Content does not restrict its view and operation to a single display orientation. |
| 1.3.5 | Identify Input Purpose | AA | Partially Supports | Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose. Examples include: The form fields within the product login. |
| 1.4.1 | Use of Color | A | Supports | Web: The product does not convey information through color alone. |
| 1.4.2 | Audio Control | A | Supports | Web: The product does not contain audio that plays automatically. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Web: Most text meets minimum contrast requirements. Exceptions include: Selected items, such as in the Users list box, do not have sufficient color contrast. |
| 1.4.4 | Resize Text | AA | Does Not Support | Web: The product does not provide its own text resizing function. When content is resized using browser zoom, text within the Flash object is not resized. |
| 1.4.5 | Images of Text | AA | Supports | Web: The product uses text instead of images of text, except for branding elements that are considered essential. |
| 1.4.10 | Reflow | AA | Does Not Support | Web: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Web: Most meaningful non-text content elements have sufficient contrast. Exceptions include: Colors of graph content, such as pie or bar charts, do not have sufficient color contrast with their backgrounds. |
| 1.4.12 | Text Spacing | AA | Does Not Support | Web: Most functions of the product do not support the required text style properties. |
| 1.4.13 | Content on Hover or Focus | AA | Does Not Support | Web: When content is triggered by hover, a mechanism is not available to dismiss the additional content without moving the pointer. |
| 2.1.1 | Keyboard | A | Does Not Support | Web: Most product functionality cannot be operated through a keyboard interface. Examples include: The main content areas are not within the normal focus order. Non-interactive elements receive keyboard focus, including the global header, the copyright notice, and field set legend text in the Settings pane. |
| 2.1.2 | No Keyboard Trap | A | Supports | Web: The product does not include keyboard traps. |
| 2.1.4 | Character Key Shortcuts | A | Supports | Web: The product does not provide character key shortcuts. |
| 2.2.1 | Timing Adjustable | A | Supports | Web: The product does not include time limits. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | Web: The product does not include elements which move, blink, scroll, or auto-update. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | Web: The product does not contain flashing content. |
| 2.4.1 | Bypass Blocks | A | Does Not Support | Web: The product does not provide a mechanism to bypass the repeated left side navigation. |
| 2.4.2 | Page Titled | A | Does Not Support | Web: The titles of the web page consistently contain the same value, regardless of the state of the Flash app. Additionally, the titles of the report view pages do not describe their purpose. |
| 2.4.3 | Focus Order | A | Partially Supports | Web: Most components receive focus in a meaningful order. Exceptions include: When navigating radio buttons within the arrow keys, such as in the Database options under the Settings pane, the focus order of the buttons does not match their visually displayed order. |
| 2.4.4 | Link Purpose (In Context) | A | Partially Supports | Web: Exceptions include: The View Project links under the project page do not explicitly indicate what project will be viewed. |
| 2.4.5 | Multiple Ways | AA | Supports | Web: Users can locate web pages in the product through the left side navigation, which serves as a sitemap for the product. |
| 2.4.6 | Headings and Labels | AA | Supports | Web: Headings and labels are descriptive. |
| 2.4.7 | Focus Visible | AA | Partially Supports | Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include: Blank tab stops occur within the product, notably on the Users page. |
| 2.5.1 | Pointer Gestures | A | Supports | Web: The product does not rely on multipoint or path-based gestures. |
| 2.5.2 | Pointer Cancellation | A | Does Not Support | Web: Some product functions that use a single pointer, such as activating checkboxes or buttons, are completed when the user releases the pointer; however, most other content within the product is activated on the pointer’s down-event. Examples include: The primary left navigation Selection on listbox controls Expanding and collapsing of dropdown elements |
| 2.5.3 | Label in Name | A | Does Not Support | Web: In most product functions, user interface components do not provide programmatic name information. |
| 2.5.4 | Motion Actuation | A | Supports | Web: The product does not have functionality operated by device motion or user motion. |
| 3.1.1 | Language of Page | A | Does Not Support | Web: The language cannot be programmatically determined. |
| 3.1.2 | Language of Parts | AA | Supports | Web: Content is only presented in one language at a time. |
| 3.2.1 | On Focus | A | Supports | Web: Components do not initiate a change of context when focused. |
| 3.2.2 | On Input | A | Partially Supports | Web: Exceptions include: When radio buttons are selected, such as the Bar Chart and Pie Chart radio buttons in the graph pages, focus is forcibly shifted out of the Flash object. |
| 3.2.3 | Consistent Navigation | AA | Supports | Web: When navigational mechanisms are repeated in the product, such as the left navigation bar, they occur in a consistent relative order. |
| 3.2.4 | Consistent Identification | AA | Supports | Web: Components that have the same functionality are identified consistently. |
| 3.3.1 | Error Identification | A | Supports | Web: Where input errors are automatically detected, such as when logging into the product, items in error are identified and error messages are provided as text. |
| 3.3.2 | Labels or Instructions | A | Supports | Web: Labels are provided for input fields. |
| 3.3.3 | Error Suggestion | AA | Supports | Web: Where input errors are automatically detected, such as when logging into the product, suggestions for correction are provided to the user. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | Web: The product does not process legal commitments or financial transactions. Changes to user-controllable data are reversible or can be confirmed before finalizing. |
| 4.1.1 | Parsing | A | Supports | Web: In the portions of the product implemented with HTML, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. |
| 4.1.2 | Name, Role, Value | A | Does Not Support | Web: The product does not provide accessible name, role, or state information within the Flash content. |
| 4.1.3 | Status Messages | AA | Does Not Support | Web: Status messages, such as the loading announcements, are not provided programmatically to assistive technology. |
| 4.2.1 | Usage without vision | - | Does Not Support | Web : Most functions of the product are not usable without vision. Examples include: As noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value , relationships are exposed visually rather than programmatically. Screen readers do not announce product content to users. As noted in 2.1.1 Keyboard , most functions are not operable via the keyboard alone. As noted in 3.1.1 Language of Page , the language is not programmatically determined. |
| 4.2.2 | Usage with limited vision | - | Does Not Support | Web: Most functions of the product are not usable for users with limited vision. Examples include: As noted in 1.4.3 Contrast (Minimum) , selected list box items do not have sufficient color contrast. As noted in 1.4.4 Resize Text , text is not resized with browser zoom. As noted in 1.4.10 Reflow , text does not reflow. As noted in 1.4.11 Non-text Contrast , some graph content does not provide sufficient color contrast. As noted in 1.4.12 Text Spacing , text within the product is not styled according to this requirement. |
| 4.2.3 | Usage without perception of colour | - | Supports | Web: As noted in 1.4.1 Use of Color , the product does not rely solely on color to communicate information. |
| 4.2.4 | Usage without hearing | - | Supports | Web: The product does not require the use of hearing. |
| 4.2.5 | Usage with limited hearing | - | Supports | Web: The product does not require the use of hearing. |
| 4.2.6 | Usage without vocal capability | - | Supports | Web: The product does not require the use of speech. |
| 4.2.7 | Usage with limited manipulation or strength | - | Does Not Support | Web : Most functions of the product are not usable with limited manipulation or strength. Examples include: As noted in 2.1.1 Keyboard , most functions are not operable via the keyboard alone. As noted in 2.4.7 Focus Visible , some blank tab stops occur. |
| 4.2.8 | Usage with limited reach | - | Supports | Web: The product is functional with limited reach. |
| 4.2.9 | Minimize photosensitive seizure triggers | - | Supports | Software: The product does not contain flashing content. |
| 4.2.10 | Usage with limited cognition | - | Supports | Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides a streamlined user interface, avoids using overly technical terms, and provides multiple methods to view information, including data tables as well as multiple types of graphs. |
| 4.2.11 | Privacy | - | Supports | Software: The product does not ask for or display legal, financial, or personal data. |
| 5.5.1 | Means of operation | - | Not Applicable | The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
| 5.5.2 | Operable parts discernibility | - | Does Not Support | The product has only non-mechanical operable parts, such as on-screen buttons. The product does not provide accessible names to enable users to discern parts without user vision. |
| 5.6.1 | Tactile or auditory status | - | Not Applicable | The product does not have locking or toggle controls. |
| 5.6.2 | Visual status | - | Not Applicable | The product does not have locking or toggle controls. |
| 11.6.1 | User control of accessibility features | - | Not Applicable | The product is not platform software. |
| 11.6.2 | No disruption of accessibility features | - | Supports | The product does not disrupt platform accessibility features. |
| 11.8.2 | Accessible content creation | - | Not Applicable | The product is not an authoring tool. |
| 11.8.3 | Preservation of accessibility information in transformations | - | Not Applicable | The product is not an authoring tool. |
| 11.8.4 | Repair assistance | - | Not Applicable | The product is not an authoring tool. |
| 11.8.5 | Templates | - | Not Applicable | The product is not an authoring tool. |
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