Adobe Robohelp 2022 release
Accessibility Conformance Report published by Adobe
Partial extraction. We read 30 of 31 Level A and 20 of 24 Level AA criteria from this document (91% coverage). The remainder are missing from our extraction, not necessarily from Adobe's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 12
- Partially supports
- 8
- Does not support
- 2
- Not applicable
- 8
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 9
- Partially supports
- 6
- Does not support
- 2
- Not applicable
- 3
- Not evaluated
- 0
Source: View the original report published by Adobe.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (83)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | Software: The product provides sufficient text alternatives for most instances of application. Exception includes: Some informative images do not have a text alternative, so people who are blind and/or use a screen reader will not be able to access the information conveyed by the image. This occurs on the following pages; PDF Template Panel; Authoring Workspace; Starter Screen. Web: The product provides sufficient text alternatives for most instances of application. Exception includes: Some informative images do not have a text alternative, so people who are blind and/or use a screen reader wi |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not Applicable | Software: The product does not contain prerecorded audio-only or video-only media. Web: The product does not contain prerecorded audio-only or video-only media. |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | Software: The product does not contain prerecorded synchronized media Web: The product does not contain prerecorded synchronized media. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | Software: The product does not contain prerecorded video content that would require audio description or a media alternative. Web: The product does not contain prerecorded video content that would require audio description or a media alternative. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | Software: The product does not contain live synchronized media. Web: The product does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | Software: The product does not contain prerecorded video content that would require audio description. Web: The product does not contain prerecorded video content that would require audio description. |
| 1.3.1 | Info and Relationships | A | Does Not Support | Software: Some structure and relationship information are provided through semantics | object information or in text. However, most structure and relationship information are not provided programmatically or in text. Examples include: Content is arranged visually like a data table, but it is not programmatically marked up as a table, so the table's structure and relationships are not conveyed to people who are blind and/or use a screen reader. This occurs on the following page: Starter Screen. A group of form controls is not programmatically associated with their group label, so the purpose of |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | Software: The product presents most content in a meaningful sequence. Exceptions include: Some visually hidden content is announced by a screen reader, so people who are blind and/or use a screen reader may be misled or confused when hearing content that is not intended to be part of the reading order on the page. This occurs on the following pages: Landing Page - Review; Topic List View. A hidden or empty interactive element receives screen reader focus, so people who are blind and/or use a screen reader will navigate to an element that is not intended to be part of the reading order on the p |
| 1.3.3 | Sensory Characteristics | A | Partially Supports | Software: Most instructions do not rely solely on sensory characteristics. Exception includes: Some instructions require the ability to see shape, color, size, visual location, or orientation, so they will be difficult or impossible to understand for people who are blind or have low vision. This occurs on the following page: Authoring Workspace. Web : Instructions do not rely solely on sensory characteristics. |
| 1.3.4 | Orientation (WCAG 2.1) | AA | Supports | Software: Content does not restrict its view and operation to a single display orientation. Web: Content does not restrict its view and operation to a single display orientation. |
| 1.3.5 | Identify Input Purpose (WCAG 2.1) | AA | Not Applicable | Software : The product’s technology does not have support for programmatic identification of input purpose. Web: The product does not contain input fields that collect information about the user. |
| 1.4.1 | Use of Color | A | Partially Supports | Software: Most functions of the product do not convey information through color alone. Exception includes: Color is used as the only method to convey the state (such as "checked," "pressed," or "selected”) of a control, so that information will not be available to people who are colorblind and people who are blind and/or use a screen reader. This occurs on the following pages: Starter Screen; Frameless Template; Landing Page - Output. Web: The product does not convey information through color alone. |
| 1.4.2 | Audio Control | A | Not Applicable | Software: The product does not contain audio that plays automatically. Web: The product does not contain audio that plays automatically. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Software: Most text meets minimum contrast requirements. Exceptions include: The color contrast ratio between placeholder text in an input and the input's background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the placeholder text. This occurs on the following pages: Translation Profiles; Collaborate; Set Application Preferences. The color contrast ratio between text and its background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the text. This occurs on the following pages: Standard Toolbar; |
| 1.4.4 | Resize text | AA | Supports | Software: The product allows operating system display scaling 200% to resize text up to 200 percent without loss of content or functionality. Web: The product allows operating system display scaling 200% to resize text up to 200 percent without loss of content or functionality. |
| 1.4.5 | Images of Text | AA | Partially Supports | Software: The product uses text instead of images of text, except for branding elements that are considered essential. Web: The product uses text instead of images of text most of the cases, except for branding elements that are considered essential. Exception includes: Text on the page is text embedded in an image instead of actual text. An image of text is difficult to zoom or otherwise modify, so people who have low vision and need to enlarge text to read it may not be able to read the text. People with other disabilities that need to otherwise modify text to read it also may not be able to |
| 1.4.10 | Reflow | AA | Does Not Support | Software: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. Loss of information or functionality occurs and content which does not require two-dimensional layout for meaning relies on scrolling in two dimensions. Example includes: When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content or functionality becomes unavailable, so people with low vision who increase the size of text and other content using the browser zoom will not be able to access all of the page's content and/or f |
| 1.4.11 | Non-text Contrast | AA | Does Not Support | Software: Most meaningful non-text content elements (active user component and graphics) does not have sufficient contrast. Examples include: The visual boundary of an interactive element (like a radio button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving the boundaries of the interactive element. This occurs on the following pages: Responsive Template; Translation Profiles; Standard Toolbar; Collaborate; Set Application Preferences; PDF Template Panel; Right panel; Frameless Template; |
| 1.4.12 | Text Spacing | AA | Supports | Software: The product is not implemented using markup languages. Web : The product supports the required text style properties without loss of content or functionality. |
| 1.4.13 | Content on Hover or Focus | AA | Partially Supports | Software: When additional content appears on hover, becomes hidden when the mouse pointer moves over it: Exception includes: Content that appears on mouse hover or keyboard focus (such as tooltips, drop-down menus, or popups) is not dismissible, so it obscures all or part of the original content on the page. This occurs on the following pages: Translation Profiles; Publish Profiles. Web : When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. |
| 2.1.1 | Keyboard | A | Partially Supports | Software: Most product functionality can be operated through a keyboard interface. Exceptions include: A function cannot be performed using only the keyboard, so people who use the keyboard alone to navigate and operate content cannot use this function. This occurs on the following pages: Responsive Template; Translation Profiles; Starter Screen; Frameless Template; Landing Page - Review; Landing Page - Output; Hi-Tech Template; Preset; Publish Profiles; Landing Page - Author View; Topic List View. Web : Product functionality can be operated through a keyboard interface. |
| 2.1.2 | No Keyboard Trap | A | Supports | Software: The product does not include keyboard traps. Web: The product does not include keyboard traps. |
| 2.1.4 | Character Key Shortcuts (WCAG 2.1) | A | Supports | Software: The product provides character key shortcuts. it is only active when the relevant user interface component is in focus. Web: The product provides character key shortcuts. it is only active when the relevant user interface component is in focus. |
| 2.2.1 | Timing Adjustable | A | Not Applicable | Software: The product does not include time limits. Web: The product does not include time limits. |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | Software: The product does not include elements which move, blink, scroll, or auto-update. Web: The product does not include elements which move, blink, scroll, or auto-update. |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | Software: The product does not contain flashing content. Web: The product does not contain flashing content. |
| 2.4.1 | Bypass Blocks | A | Supports | Software: This criterion does not apply to non-web software. Web : The product provides mechanism to bypass repeated blocks |
| 2.4.2 | Page Titled | A | Supports | Software: The title of the software describes its purpose. Web: The title of the software describes its purpose. |
| 2.4.3 | Focus Order | A | Partially Supports | Software: Most components receive focus in a meaningful order. Exceptions include: Keyboard focus or touch screen swiping goes to an element that is hidden or empty, so people who use the keyboard to navigate content (including screen reader users) may become disoriented or confused. This occurs on the following pages: Hi-Tech Template; Landing Page - Author View. Keyboard focus is lost or misplaced as a result of user interaction or content update or refresh, so people who use the keyboard to navigate content (including screen reader users) will become disoriented. This occurs on the followin |
| 2.4.4 | Link Purpose (In Context) | A | Supports | Software: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link. Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link. |
| 2.4.5 | Multiple Ways | AA | Supports | Software: This criterion does not apply to non-web software. Web: Multiple ways are available to find other pages on the site. |
| 2.4.6 | Headings and Labels | AA | Partially Supports | Software: Most of the headings and labels are descriptive. Exceptions include: A programmatic label for a control or form input field does not convey the purpose of the control or input, so people who are blind and/or use a screen reader may not understand what the control does or what data to enter. This occurs on the following pages: Translation Profiles; Collaborate; Set Application Preferences; Right panel; Landing Page - Review; Hi-Tech Template; Preset; Publish Profiles. Multiple buttons have identical programmatic labels but different functionality, and there is no programmatic context, |
| 2.4.7 | Focus Visible | AA | Partially Supports | Software: Most focusable elements have a visible keyboard focus indicator. Exceptions include: An interactive element (such as a link, button, or form input) does not have a visual focus indicator, so sighted people who use a keyboard to navigate content will not know when that element is receiving focus. This occurs on the following pages: Responsive Template; Frameless Template; Landing Page - Review; Hi-Tech Template; Preset; Topic List View. Web: Most focusable elements have a visible keyboard focus indicator. Exception includes: An interactive element (such as a link, button, or form inpu |
| 2.5.1 | Pointer Gestures | A | Supports | Software: All functionality that can be operated with a pointer can be operated with single-point actions. Web: All functionality that can be operated with a pointer can be operated with single-point actions. |
| 2.5.2 | Pointer Cancellation | A | Supports | Software: Product functions that use a single pointer are completed when the user releases the pointer. Web: Product functions that use a single pointer are completed when the user releases the pointer. |
| 2.5.3 | Label in Name | A | Partially Supports | Software: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include: The accessible name of an interactive element (such as a link, button, or form input) does not contain the visible label, so people who use speech input to navigate and operate content will not be able to access the element. This occurs on the following pages: Translation Profiles; Collaborate; Set Application Preferences; Landing Page - Review; Hi-Tech Template; Preset; Publish Profiles. An interactive element (such as a link, button, or form input) does not have an |
| 2.5.4 | Motion Actuation | A | Not Applicable | Software: The product does not have functionality operated by device motion or user motion. Web: The product does not have functionality operated by device motion or user motion. |
| 3.1.1 | Language of Page | A | Supports | Software: Changes of language for passages or phrases can be programmatically determined. Web: Changes of language for passages or phrases can be programmatically determined. |
| 3.1.2 | Language of Parts | AA | Supports | Software : Changes of language for passages or phrases can be programmatically determined. Web: Changes of language for passages or phrases can be programmatically determined. |
| 3.2.1 | On Focus | A | Supports | Software: Most components do not initiate a change of context when focused. Exceptions include: Web : Components do not initiate a change of context when focused. |
| 3.2.2 | On Input | A | Supports | Software: Changes of context do not occur automatically on user input. Web: Changes of context do not occur automatically on user input. |
| 3.2.3 | Consistent Navigation | AA | Supports | Software: This criterion does not apply to non-web software. Web : When navigational mechanisms are repeated in the product, they occur in a consistent relative order. |
| 3.2.4 | Consistent Identification | AA | Supports | Software: This criterion does not apply to non-web software. Web : Components with the same functionality are identified consistently. |
| 3.3.1 | Error Identification | A | Supports | Software: Where input errors are automatically detected, a text message or alert is provided that identifies the field/control where the error was detected and describes the error. Web: Where input errors are automatically detected, a text message or alert is provided that identifies the field/control where the error was detected and describes the error. |
| 3.3.2 | Labels or Instructions | A | Partially Supports | Software: Labels are provided for most input fields. Exceptions include: The label of an element is not persistent (always visible on the page), so the element's purpose may be difficult to discover. This occurs on the following pages: Translation Profiles; Set Application Preferences. The label for a form field is missing, so the field's purpose is not clear. This occurs on the following pages: Translation Profiles; Landing Page - Review; Publish Profiles; Topic List View. Web: Labels are provided for most input fields. Exception includes: The label of an element is not persistent (always vis |
| 3.3.3 | Error Suggestion | AA | Supports | Software: Where input errors are automatically detected, suggestions are provided in text for correcting the input in a timely and accessible manner before the data is submitted to the server Web: Where input errors are automatically detected, suggestions are provided in text for correcting the input in a timely and accessible manner before the data is submitted to the server. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | Software: The product does not process legal commitments or financial transactions. Web: The product does not process legal commitments or financial transactions. |
| 4.1.1 | Parsing | A | Supports | Software: The product is not implemented using markup languages. Web: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. |
| 4.1.2 | Name, Role, Value | A | Does Not Support | Software: User interface components in most product functions do not provide programmatic ‘name, role, state, or value’ information. Examples include: A custom checkbox element does not have a programmatic role and/or its current state (checked or not checked) is not conveyed programmatically, so people who are blind and/or use a screen reader or other assistive technology will not be aware that the element is a checkbox or if the checkbox is checked. This occurs on the following page: Topic List View. For an element that allows a user either to select or not select a single option (like a che |
| 4.1.3 | Status Messages | AA | Partially Supports | Software: Status messages can be programmatically determined and presented by assistive technologies without receiving focus. Web: In most cases, status messages can be programmatically determined and presented by assistive technologies without receiving focus. Exception includes: A status message is not automatically announced by the screen reader, so people who are blind and/or use a screen reader or other assistive technology may completely miss the status message or they may not hear it in a timely fashion. This occurs on the following pages: Responsive: Left Navigation; Frameless: Header. |
| 4.2.7 | Usage with limited manipulation or strength (EU) | - | Does Not Support | Software: Most functions of the product are not usable by people with limited manipulation and/or requires manipulation, simultaneous action, or hand strength. Examples include: 1.4.13 Content on Hover or Focus 2.1.1 Keyboard 2.4.3 Focus Order 2.4.6 Headings and Labels 2.4.7 Focus Visible 2.5.3 Label in Name 4.1.2 Name, Role, Value Web: Most functions of the product are usable by people with limited manipulation and/or requires manipulation, simultaneous action, or hand strength. Exceptions include: 2.4.3 Focus Order 2.4.6 Headings and Labels 2.4.7 Focus Visible 4.1.2 Name, Role, Value |
| 4.2.8 | Usage with limited reach (EU) | - | Partially Supports | Software: Most functions of the product are usable by people with limited reach. Exceptions include: 1.4.13 Content on Hover or Focus 2.5.3 Label in Name Web: All the functions of the product are usable by people with limited reach. |
| 4.2.9 | Minimize photosensitive seizure triggers (EU only) | - | Not Applicable | Software: The product does not contain flashing content. Web: The product does not contain flashing content. |
| 4.2.11 | Privacy (EU only) | - | Not Applicable | Software : The product does not ask for or display legal, financial, or personal data. Web : The product does not ask for or display legal, financial, or personal data. |
| 502.2.1 | User Control of Accessibility Features | - | Not Applicable | The product is not platform software. |
| 502.2.2 | No Disruption of Accessibility Features | - | Supports | The product does not disrupt most platform accessibility features. |
| 503.4.1 | Caption Controls | - | Not Applicable | The product does not contain video with synchronized audio that requires captions, and it provides user controls for captions. |
| 503.4.2 | Audio Description Controls | - | Not Applicable | The product does not contain prerecorded video content that would require audio description. |
| 504.2.1 | Preservation of Information Provided for Accessibility in Format Conversion | - | Not Applicable | The product does not convert the content |
| 504.2.2 | PDF Export | - | Not Applicable | The product does not export to PDF |
| 502.3.12 | Focus Cursor | - | Supports | The keyboard focus indicator is visible on all interactive components. |
| 502.3.13 | Modification of Focus Cursor | - | Supports | When a user can focus or change selection state of a control in the product via keyboard, then the focus or selection state can also be changed programmatically. |
| 502.3.14 | Event Notification | - | Supports | When components in the product change their programmatic states and values, the changes are available to assistive technology. |
| 503.4.1 | Caption Controls | - | Supports | The product does not contain video content with audio that would require being described through captions. |
| 503.4.2 | Audio Description Controls | - | Supports | The product does not contain video content with audio that would require being described with Audio Description. |
| 504.2.1 | Preservation of Information Provided for Accessibility in Format Conversion | - | Does Not Support | The content of an exported PDF is announced in an illogical order without appropriate semantics, as noted in 1.3.1 Info and Relationships . |
| 504.2.2 | PDF Export | - | Does Not Support | The content of an exported PDF is announced in an illogical order without appropriate semantics, as noted in 1.3.1 Info and Relationships . |
| 5.5.1 | Means of operation | - | Not Applicable | The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
| 5.5.2 | Operable parts discernibility | - | Partially Supports | The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exception includes: 4.1.2 Name, Role, Value . |
| 7.1.1 | Captioning playback | - | Not Applicable | The application does not contain video that has synchronized audio. |
| 7.1.2 | Captioning Synchronization | - | Not Applicable | The application does not contain video that has synchronized audio. |
| 7.1.3 | Preservation of captioning | - | Not Applicable | The application does not transmit, convert, or record video that has synchronized audio. |
| 7.2.1 | Audio description playback | - | Not Applicable | The application does not contain video that has synchronized audio. |
| 7.2.2 | Audio description synchronization | - | Not Applicable | The application does not contain video that has synchronized audio. |
| 7.2.3 | Preservation of audio description | - | Not Applicable | The application does not transmit, convert, or record video that has synchronized audio. |
| 4.2.9 | Minimize photosensitive seizure triggers | - | Supports | The product does not contain any flashing content. |
| 4.2.10 | Usage with limited cognition | - | Partially Supports | Some features of the product will present challenges for users with cognitive impairments, as noted in 2.4.3 Focus Order . |
| 4.2.11 | Privacy | - | Supports | The product does not contain accessibility components that compromise the privacy of the user. |
| 11.6.1 | User control of accessibility features | - | Not Applicable | The product is not platform software. |
| 11.6.2 | No disruption of accessibility features | - | Supports | The product does not disrupt platform accessibility features. |
| 11.8.3 | Preservation of accessibility information in transformations | - | Not Applicable | The product does not provide restructuring transformations or re-coding transformations. |
| 11.8.4 | Repair assistance | - | Not Applicable | The product does not have accessibility checking functionality. |
| 11.8.5 | Templates | - | Partially Supports | Templates in the product enable authors to create a range of content which partially conforms to WCAG 2.1 Levels A and AA. Exceptions include: 1.1.1 Non-text Content 1.3.1 Info and Relationships 1.4.13 Content on Hover or Focus 2.4.3 Focus Order |
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