Creative Cloud Desktop Application (Windows)
Accessibility Conformance Report published by Adobe
Partial extraction. We read 30 of 31 Level A and 20 of 24 Level AA criteria from this document (91% coverage). The remainder are missing from our extraction, not necessarily from Adobe's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 20
- Partially supports
- 7
- Does not support
- 3
- Not applicable
- 0
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 14
- Partially supports
- 4
- Does not support
- 2
- Not applicable
- 0
- Not evaluated
- 0
Source: View the original report published by Adobe.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (93)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | Software: The product provides text alternatives for images, such as providing alternative text for linked images. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | Software: The product does not contain prerecorded audio-only or video-only media. |
| 1.2.2 | Captions (Prerecorded) | A | Does Not Support | Software: Captions are not provided in videos. For example, no captions are provided in the videos on the Discover tab. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Does Not Support | Software: The product does not provide audio description or a transcript for video. For example, no audio descriptions or media alternatives are provided for the videos on the Discover tab. |
| 1.2.4 | Captions (Live) | AA | Supports | Software: The product does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Does Not Support | Software: The product does not provide audio description for video. For example, no audio descriptions are provided for the videos on the Discover tab. |
| 1.3.1 | Info and Relationships | A | Partially Supports | Software: Most visual structure and relationship information, such as most section headings, is provided through element semantics. Exceptions include: Some headings are not in hierarchal order. In some areas, heading elements are erroneously used. Some form control groups, such as radio groups, are not properly labeled. Some headings are implicit and do not have explicit markup. |
| 1.3.2 | Meaningful Sequence | A | Supports | Software: The product presents content in a meaningful sequence. |
| 1.3.3 | Sensory Characteristics | A | Supports | Software: Instructions do not rely solely on sensory characteristics. |
| 1.3.4 | Orientation | AA | Supports | Software: Content does not restrict its view and operation to a single display orientation. |
| 1.3.5 | Identify Input Purpose | AA | Supports | Software: The product’s technology does not have support for programmatic identification of input purpose. |
| 1.4.1 | Use of Color | A | Supports | Software: The product does not convey information through color alone. |
| 1.4.2 | Audio Control | A | Supports | Software: The product does not contain audio that plays automatically. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Software: Most text meets minimum contrast requirements. Exceptions include: Some headings have insufficient color contrast. On the Discover tab, green text against white background has insufficient color contrast. |
| 1.4.4 | Resize text | AA | Does Not Support | Software: The product does not provide its own text resizing function. When text is resized using operating system display scaling, content and functionality is lost in most product functions. Examples include: In most modules, whenever the user opts to increase the text size up to 200% using the “Make text size bigger” feature, the application does not respond to the new text size and, instead, remains the same size. |
| 1.4.5 | Images of Text | AA | Supports | Software: The product uses text instead of images of text. |
| 1.4.10 | Reflow | AA | Supports | Software: At the required width of 320 CSS pixels, content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Software: Most meaningful non-text content elements, such as most meaningful graphics and user interface components, have sufficient contrast. Exceptions include: Some user interface components in the selected state have insufficient color contrast. Some buttons, such as clear search, and meaningful graphics, such as ratings stars, have insufficient color contrast. |
| 1.4.12 | Text Spacing | AA | Supports | Software: The product is not implemented using markup languages. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | Software: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. |
| 2.1.1 | Keyboard | A | Partially Supports | Software: Most product functionality can be operated through a keyboard interface. Exceptions include: Text cannot be selected, copied, or pasted using standard shortcuts. Keyboard shortcuts do not function for navigating between application panes. On the Fonts tab, expandable buttons do not receive keyboard focus. Focus is lost when deactivating an accordion button on the Fonts tab. Some inactive elements receive keyboard focus. Some list items within list boxes cannot be accessed using the keyboard. |
| 2.1.2 | No Keyboard Trap | A | Partially Supports | Software: Exceptions include: On the Files tab, focus is trapped on the “Create New” button. |
| 2.1.4 | Character Key Shortcuts | A | Supports | Software: The product does not provide character key shortcuts. |
| 2.2.1 | Timing Adjustable | A | Supports | Software: The product does not include time limits. |
| 2.2.2 | Pause, Stop, Hide | A | Partially Supports | Software: Exceptions include: There is no method for the user to pause, stop, or hide dynamic updates within the carousel component. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | Software: The product does not contain flashing content. |
| 2.4.1 | Bypass Blocks | A | Supports | Software: This criterion does not apply to non-web software. |
| 2.4.2 | Page Titled | A | Supports | Software: The title of the software describes its purpose. |
| 2.4.3 | Focus Order | A | Partially Supports | Software: Most components receive focus in a meaningful order. Exceptions include: Focus order is illogical for the “Previous” and “Next” buttons in the carousel component. Focus order is illogical when traversing backwards in the header. |
| 2.4.4 | Link Purpose (In Context) | A | Partially Supports | Software: Exceptions include: The “View on Adobe Stock” and “View all” links do not have programmatic context to determine their purpose. |
| 2.4.5 | Multiple Ways | AA | Supports | Software: This criterion does not apply to non-web software. |
| 2.4.6 | Headings and Labels | AA | Partially Supports | Software: Exceptions include: Some buttons, such as “More Actions”, “Learn More”, “Install”, and “Open”, do not uniquely describe the purpose of the buttons. |
| 2.4.7 | Focus Visible | AA | Partially Supports | Software: Most focusable elements have a visible keyboard focus indicator. Exceptions include: The main container receives focus and does not have a visual keyboard focus indicator. The clear search button does not have a visual keyboard focus indicator. |
| 2.5.1 | Pointer Gestures | A | Supports | Software: The product does not rely on multipoint or path-based gestures. |
| 2.5.2 | Pointer Cancellation | A | Supports | Software: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click. |
| 2.5.3 | Label in Name | A | Partially Supports | Software: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include: The “Account” button has an accessible name of “Profile”. |
| 2.5.4 | Motion Actuation | A | Supports | Software: The product does not have functionality operated by device motion or user motion. |
| 3.1.1 | Language of Page | A | Supports | Software: The product relies on the features of the underlying operating system to set and indicate the language of the user interface. |
| 3.1.2 | Language of Parts | AA | Supports | Software: Changes of language for passages or phrases can be programmatically determined. |
| 3.2.1 | On Focus | A | Supports | Software: Components do not initiate a change of context when focused. |
| 3.2.2 | On Input | A | Supports | Software: Changes of context do not occur automatically on user input. |
| 3.2.3 | Consistent Navigation | AA | Supports | Software: This criterion does not apply to non-web software. |
| 3.2.4 | Consistent Identification | AA | Supports | Software: This criterion does not apply to non-web software. |
| 3.3.1 | Error Identification | A | Supports | Software: Where input errors are automatically detected, such as the error message on the Login screen, items in error are identified and error messages are provided as text. |
| 3.3.2 | Labels or Instructions | A | Supports | Software: Labels are provided for input fields. |
| 3.3.3 | Error Suggestion | AA | Supports | Software: Where input errors are automatically detected, such as in the login form, suggestions for correction are provided to the user. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data. |
| 4.1.1 | Parsing | A | Supports | Software: The product is not implemented using markup languages. |
| 4.1.2 | Name, Role, Value | A | Does Not Support | Software: User interface components in most product functions do not provide programmatic name, role, state, or value information. Examples include: The “Quick actions” control does not provide a role. The search box does not indicate an attached list box and does not announce when it appears. The “Watch now” control has an invalid role of tab. Dialogs lack accessible names. Dialog content is not announced to assistive technology users. Some radio buttons and checkboxes are not rendered to assistive technology users. Invisible content is rendered to screen reader users. The “Cloud Storage” pro |
| 4.1.3 | Status Messages | AA | Supports | Software: This criterion does not apply to non-web software |
| 502.2.1 | User Control of Accessibility Features | - | Not Applicable | The product is not platform software. |
| 502.2.2 | No Disruption of Accessibility Features | - | Supports | The product does not disrupt platform accessibility features. |
| 502.3.1 | Object Information | - | Partially Supports | Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology. |
| 502.3.2 | Modification of Object Information | - | Supports | The product allows assistive technology to modify states and properties of controls. |
| 502.3.3 | Row, Column, and Headers | - | Supports | The product does not use data tables. |
| 502.3.4 | Values | - | Supports | The product exposes the values of input controls to assistive technology. |
| 502.3.5 | Modification of Values | - | Supports | The product allows assistive technology to modify the values of input controls. |
| 502.3.6 | Label Relationships | - | Partially Supports | The product does not expose some label relationships to assistive technology. |
| 502.3.7 | Hierarchical Relationships | - | Partially Supports | The product does not expose some hierarchical parent-child relationships to assistive technology. |
| 502.3.8 | Text | - | Partially Supports | The product exposes most text content and text values to assistive technology. |
| 502.3.9 | Modification of Text | - | Supports | The product allows assistive technology to modify the values and text of input controls. |
| 502.3.10 | List of Actions | - | Partially Supports | Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include: Some elements do not include a programmatic role or provide the incorrect role. |
| 502.3.11 | Actions on Objects | - | Partially Supports | The product allows assistive technology to perform most actions on objects. Exceptions include: Tooltips and some buttons cannot be accessed by the keyboard. |
| 502.3.12 | Focus Cursor | - | Partially Supports | Some controls do not expose programmatic focus information to assistive technology. |
| 502.3.13 | Modification of Focus Cursor | - | Supports | Where components receive focus, the product allows assistive technology to move focus and modify selection attributes. |
| 502.3.14 | Event Notification | - | Supports | The product notifies assistive technology about attribute changes in user interface elements. |
| 503.4.1 | Caption Controls | - | Does Not Support | The product does not provide user controls for captions. |
| 503.4.2 | Audio Description Controls | - | Does Not Support | The product does not provide user controls for audio descriptions. |
| 4.2.1 | Usage without vision | - | Partially Supports | Software: Most functions of the product are usable without vision. Exceptions include: As noted in 1.2.3 Audio Description or Media Alternative, videos do not provide an audio description or media alternative. As noted in 1.3.1 Info and Relationships , some headings are out of order, implicit, or used improperly. Radio button groups lack a group label. As noted in 2.1.1 Keyboard , text cannot be selected, some controls do not receive keyboard focus, some inactive controls receive keyboard focus, and focus is sometimes not properly managed. As noted in 2.1.2 No Keyboard Trap , a control present |
| 4.2.2 | Usage with limited vision | - | Partially Supports | Software: Most functions of the product are usable with limited vision. Exceptions include: As noted in 1.4.3 Contrast (Minimum) , some text has insufficient color contrast against the background. As noted in 1.4.4 Resize Text , in most cases, users are unable to resize text up to 200% using platform settings. As noted in 1.4.11 Non-text Contrast , some meaningful graphics and user interface components have insufficient color contrast. As noted in 11.7 User preferences , the product does not adapt to platform settings for resizing text. |
| 4.2.3 | Usage without perception of colour | - | Supports | Software: The product does not rely solely on color to communicate information. |
| 4.2.4 | Usage without hearing | - | Partially Supports | Software: Some functions of the product are not usable without hearing. Examples include: As noted in 1.2.2 Captions (Prerecorded) , videos do not provide captions. As noted in 7.1.1 Captioning playback , the product does not provide closed caption playback. As noted in 7.3 User controls for captions and audio description , the product does not provide user controls for captions or audio descriptions. |
| 4.2.5 | Usage with limited hearing | - | Partially Supports | Software: Some functions of the product are not usable with limited hearing. Examples include: As noted in 1.2.2 Captions (Prerecorded) , videos do not provide captions. As noted in 7.1.1 Captioning playback , the product does not provide closed caption playback. As noted in 7.3 User controls for captions and audio description , the product does not provide user controls for captions or audio descriptions. |
| 4.2.6 | Usage with no or limited vocal capability | - | Supports | Software: The product does not require the use of speech. |
| 4.2.7 | Usage with limited manipulation or strength | - | Partially Supports | Software: Most of the product is functional with limited manipulation. Exceptions include: As noted in 2.1.1 Keyboard , some elements are not accessible with the keyboard. As noted in 2.4.3 Focus Order , some elements do not preserve a logical focus order. As noted in 2.4.7 Focus Visible , some elements do not provide a visual keyboard focus indicator. As noted in 2.5.3 Label in Name , some visible labels for controls do not match their accessible names. |
| 4.2.8 | Usage with limited reach | - | Supports | Software: The product is functional with limited reach. |
| 4.2.9 | Minimize photosensitive seizure triggers | - | Supports | Software: The product does not contain flashing content. |
| 4.2.10 | Usage with limited cognition, language or learning | - | Supports | Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. |
| 4.2.11 | Privacy | - | Supports | Software: The product does not ask for or display legal, financial, or personal data. |
| 5.5.1 | Means of operation | - | Not Applicable | The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
| 5.5.2 | Operable parts discernibility | - | Partially Supports | The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include: Some graphical on-screen buttons do not have an accessible name. |
| 5.6.1 | Tactile or auditory status | - | Not Applicable | This product does not have locking or toggle controls. |
| 5.6.2 | Visual status | - | Not Applicable | This product does not have locking or toggle controls. |
| 7.1.1 | Captioning playback | - | Does Not Support | The product provides caption playback for third-party hosted prerecorded videos but does not display captions in author uploaded videos. |
| 7.1.2 | Captioning synchronization | - | Not Applicable | The product does not display closed captions. |
| 7.1.3 | Preservation of captioning | - | Does Not Support | The product does not preserve closed caption data when transmitting video. |
| 7.1.4 | Captions characteristics | - | Not Applicable | The product does not display closed captions. |
| 7.1.5 | Spoken subtitles | - | Not Applicable | The product does not provide spoken subtitles. |
| 7.2.1 | Audio description playback | - | Does Not Support | The product does not provide a mechanism to select and play closed audio description. |
| 7.2.2 | Audio description synchronization | - | Not Applicable | The product does have a mechanism to play closed audio description. |
| 7.2.3 | Preservation of audio description | - | Does Not Support | The product does not preserve closed audio description data when transmitting video. |
| 11.6.1 | User control of accessibility features | - | Not Applicable | The product is not platform software. |
| 11.6.2 | No disruption of accessibility features | - | Supports | The product does not disrupt platform accessibility features. |
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