Adobe Experience Manager (AEM) Forms-Service Pack
Accessibility Conformance Report published by Adobe
Partial extraction. We read 30 of 31 Level A and 20 of 24 Level AA criteria from this document (91% coverage). The remainder are missing from our extraction, not necessarily from Adobe's report — their table layout defeated our parser. Treat the figures below as incomplete and read the source document for the full picture.
Conformance by level
Reported by the vendor. WCAG Level AA is the benchmark referenced by ADA Title II, Section 508 and the European Accessibility Act; Level AAA is optional and often left unevaluated.
Level A — 30 criteria
- Supports
- 8
- Partially supports
- 13
- Does not support
- 1
- Not applicable
- 8
- Not evaluated
- 0
Level AA — 20 criteria
- Supports
- 10
- Partially supports
- 6
- Does not support
- 0
- Not applicable
- 4
- Not evaluated
- 0
Source: View the original report published by Adobe.
These figures are extracted from that document. They are the vendor's own statements, not an independent assessment, and automated extraction can misread a table.
All reported criteria (67)
| Criterion | Name | Level | Conformance | Remarks from vendor |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Partially Supports | Web: The product provides sufficient text alternatives for most instances of active and informative images. Exceptions include: Images must have alternate text in “Edit - Print channel - editor panel” screen. Text alternative does not serve same purpose as image in “Edit - Side Panel - Content tab”, “Web channel - editor panel with Channels Tab showing” screens. role=”img” is used on decorative images in “Edit - Side Panel - Content tab” screen. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Supports | Web: The product does not contain prerecorded audio-only content. However, the product contains prerecorded video and the product provides audio for video-only media. |
| 1.2.2 | Captions (Prerecorded) | A | Not Applicable | Web: The product does not contain prerecorded synchronized media. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not Applicable | Web: The product does not contain prerecorded video content that would require audio description or a media alternative. |
| 1.2.4 | Captions (Live) | AA | Not Applicable | Web: The product does not contain live synchronized media. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not Applicable | Web: The product does not contain prerecorded video content that would require audio description. |
| 1.3.1 | Info and Relationships | A | Partially Supports | Web: Most visual structure and relationship information is provided through element semantics or object information or are available in text. Exceptions include: Visual heading text is not marked as heading in “Interactive Content - Preview Print Channel”, “Edit - Print channel - image Properties”, “Edit - Side Panel - Content tab”, “Web channel - editor panel with Channels Tab showing”, “Edit - Print channel - Document Fragment – Properties”, “Rule Editor - Code Editor” “Interactive Content - Preview Both Channel For ICs having Print as well as Web” screens. Form elements must have labels in |
| 1.3.2 | Meaningful Sequence | A | Partially Supports | Web: The product presents most content in a meaningful sequence. Exceptions includes: Hidden content is readable with a screen reader in “Rule Editor - Code Editor”, “Document Fragments - Edit Text” screens. Informative (static) content is not readable by a screen reader in “Open Agent UI – Data”, “Rule Editor - Code Editor” screens. |
| 1.3.3 | Sensory Characteristics | A | Supports | Web: Instructions do not rely solely on sensory characteristics. |
| 1.3.4 | Orientation | AA | Supports | Web: Content does not restrict its view and operation to a single display orientation. |
| 1.3.5 | Identify Input Purpose | AA | Supports | Web: Input fields that collect information about the user and programmatically convey their purpose. |
| 1.4.1 | Use of Color | A | Partially Supports | Web: Most functions of the product do not convey information through color alone. Exceptions include: Color alone is used to convey info in “Edit - Print channel - image Properties”, “Web channel - editor panel with Channels Tab showing”, “Interactive Content - Preview Both Channel For ICs having Print as well as Web”, “Edit - Print channel - editor panel”, “Edit - Print channel - Document Fragment – Properties” screens. |
| 1.4.2 | Audio Control | A | Not Applicable | Web: The product does not contain audio that plays automatically. |
| 1.4.3 | Contrast (Minimum) | AA | Partially Supports | Web: Most text meet minimum contrast requirements. Exceptions include: Link or button text lacks 4.5:1 contrast ratio on hover or focus in “Document Fragments - Edit Text”, “Open Agent UI – Data”, “Edit - Side Panel - Content tab”, “Rule Editor - Code Editor” screens. Text content lacks 4.5:1 contrast ratio in “Edit - Print channel - Document Fragment – Properties”, “Web channel - editor panel with Channels Tab showing”, “Document Fragments - Edit Text”, “Open Agent UI – Data”, “Interactive Content - Preview Print Channel”, “Edit - Side Panel - Content tab”, “Edit - Print channel - editor pane |
| 1.4.4 | Resize text | AA | Partially Supports | Web: Most text can be resized using browser zoom, but content and functionality is lost in some product functions. Exceptions include: Content is lost at 200% zoom in “Web channel - editor panel with Channels Tab showing”, “Interactive Content - Preview Print Channel”, “Open Agent UI – Data”, “Interactive Content - Preview Both Channel For ICs having Print as well as Web” screens. |
| 1.4.5 | Images of Text | AA | Supports | Web: The product uses text instead of images of text, except for branding elements that are considered essential. |
| 1.4.10 | Reflow | AA | Partially Supports | Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include: Content overlaps other content at 320px width equivalent in “Document Fragments - Edit Text”, “Rule Editor - Code Editor”, “Interactive Content - Preview Both Channel For ICs having Print as well as Web”, “Edit - Print channel - editor panel” screens. |
| 1.4.11 | Non-text Contrast | AA | Partially Supports | Web: Most meaningful non-text content elements have sufficient contrast requirements. Exceptions include: Active user interface component lacks 3 to 1 contrast ratio in “Edit - Print channel - Document Fragment – Properties”, “Interactive Content - Preview Both Channel For ICs having Print as well as Web” screens. State of active component lacks 3 to 1 contrast ratio in “Document Fragments - Edit Text”, “Edit - Print channel - editor panel”, “Rule Editor - Code Editor”, “Edit - Print channel - Document Fragment – Properties”, “Interactive Content - Preview Both Channel For ICs having Print as |
| 1.4.12 | Text Spacing | AA | Supports | Web: The product supports the required text style properties without loss of content or functionality. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. |
| 2.1.1 | Keyboard | A | Partially Supports | Web: Most product functionality can be operated through a keyboard interface. Exceptions include: Function cannot be performed by keyboard alone in “Edit - Side Panel - Content tab”, “Document Fragments - Edit Text”, “Edit - Print channel - editor panel”, “Web channel - editor panel with Channels Tab showing” screens. Link does not have an href value in “Web channel - editor panel with Channels Tab showing” screens. |
| 2.1.2 | No Keyboard Trap | A | Partially Supports | Web: Most parts of product do not include keyboard traps. Exceptions include: Keyboard trap in “Document Fragments - Edit Text” screen. |
| 2.1.4 | Character Key Shortcuts | A | Not Applicable | Web: The product does not provide character key shortcuts. |
| 2.2.1 | Timing Adjustable | A | Partially Supports | Web: The product does not include functionality dependent on time limits. Exceptions include: Content visually appears and disappears with no ability to adjust timing in “Interactive Content - Preview Both Channel For ICs having Print as well as Web” screen. |
| 2.2.2 | Pause, Stop, Hide | A | Not Applicable | Web: The product does not include elements which move, blink, scroll, or auto-update. |
| 2.3.1 | Three Flashes or Below Threshold | A | Not Applicable | Web: The product does not contain flashing content. |
| 2.4.1 | Bypass Blocks | A | Partially Supports | Web: The product provides a mechanism to bypass blocks of content that are repeated on multiple pages. Exceptions include: Frames must have an accessible name in “Open Agent UI – Content”, “Open Agent UI - Print Preview”, “Authored content (web)”, “Open Agent UI – Data” screens. Frame does not have an accessible name in “View an interactive communication” screen. |
| 2.4.2 | Page Titled | A | Supports | Web: The title of a page describes its purpose. |
| 2.4.3 | Focus Order | A | Partially Supports | Web: Most components receive focus in a meaningful order. Exceptions include: Hidden or empty element receives focus in “Rule Editor - Code Editor” screen. Keyboard focus order is not logical in “Edit - Side Panel - Content tab”, “Document Fragments - Edit Text” screens. Keyboard focus is lost or misplaced due to user interaction or content update in “Web channel - editor panel with Channels Tab showing”, “Interactive Content - Preview Print Channel” screens. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link. |
| 2.4.5 | Multiple Ways | AA | Supports | Web: Users can locate web pages in the product through the menu and options in the main section. |
| 2.4.6 | Headings and Labels | AA | Partially Supports | Web: Most headings and labels are descriptive. Exceptions include: Programmatic label does not convey purpose of control in “Interactive Content - Preview Both Channel For ICs having Print as well as Web”, “Edit - Print channel - editor panel” screens. Buttons have same name but different actions in “Document Fragments - Edit Text” screen. |
| 2.4.7 | Focus Visible | AA | Partially Supports | Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include: Focus indicator is missing in “Document Fragments - Edit Text”, “View an interactive communication”, “Open Agent UI - Print Preview”, “Create Interactive Communication - Step 01 – General”, “Edit - Side Panel - Content tab”, “Open Agent UI – Data”, “Interactive Content – Properties” screens. Focus indicator is not visible in “Create Interactive Communication - Step 01 – General” screen. |
| 2.5.1 | Pointer Gestures | A | Not Applicable | Web: The product does not rely on multipoint or path-based gestures. |
| 2.5.2 | Pointer Cancellation | A | Supports | Web: Product functions that use a single pointer are completed when the user releases the pointer. |
| 2.5.3 | Label in Name | A | Supports | Web: The accessible names of the controls contain the text of their visible labels. |
| 2.5.4 | Motion Actuation | A | Not Applicable | Web: The product does not have functionality operated by device motion or user motion. |
| 3.1.1 | Language of Page | A | Partially Supports | Web: The language is programmatically determinable within the product. Exceptions include: <html> element must have a lang attribute in “Open Agent UI – Content”, “Open Agent UI - Print Preview”, “Open Agent UI – Data” screens. |
| 3.1.2 | Language of Parts | AA | Not Applicable | Web: Content is only presented in one language at a time. |
| 3.2.1 | On Focus | A | Supports | Web: Components do not initiate a change of context when focused. |
| 3.2.2 | On Input | A | Supports | Web: Changes of context do not occur automatically on user input. |
| 3.2.3 | Consistent Navigation | AA | Supports | Web: When navigational mechanisms are repeated in the product, they occur in a consistent relative order. |
| 3.2.4 | Consistent Identification | AA | Supports | Web: Components with the same functionality are identified consistently. |
| 3.3.1 | Error Identification | A | Partially Supports | Web: Most input errors are identified and described to the users in text. Exceptions include: Form field with error not identified in “Create Interactive Communication - Step 01 – General” screen. |
| 3.3.2 | Labels or Instructions | A | Partially Supports | Web: Labels are provided for most input fields. Exceptions include: Visible label missing in “Interactive Content - Preview Both Channel For ICs having Print as well as Web” screen. |
| 3.3.3 | Error Suggestion | AA | Supports | Web: Where input errors are automatically detected, suggestions for correction are provided to the user. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Not Applicable | Web: The product does not process legal commitments or financial transactions and does not modify user-controllable data. |
| 4.1.1 | Parsing | A | Partially Supports | Web: In most product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. Exceptions include: id attribute value must be unique in “Interactive Content – Properties”, “Edit - Print channel - editor panel”, “Interactive Content - Publish Modal”, “Edit - Print channel - image Properties”, “Document Fragments - Edit Text”, “Authored content (web)”, “View an interactive communication” screens. IDs of active elements must be unique in “Document Fragments - Edit Text” screen. |
| 4.1.2 | Name, Role, Value | A | Does Not Support | Web: User interface components in most product functions provide programmatic name, role, and/or state information. However, some controls do not provide name, role, and/or state information to assistive technology. Examples include: Treeview is missing required ARIA roles and attributes in “Document Fragments - Edit Text”, “Edit - Side Panel - Content tab” screens. Required ARIA attributes must be provided in “Document Fragments - Edit Text”, “Interactive Content – Properties” screens. Elements must only use allowed ARIA attributes in “Interactive Content – Properties”, “Document Fragments - |
| 4.1.3 | Status Messages | AA | Supports | Web: When status messages do not receive focus, the product provides the dynamic update to the assistive technology. |
| 4.2.1 | Usage without vision | - | Partially Supports | Web: Most functions of the product are usable without vision. Exceptions include: As noted in 1.1.1 Non-text Content , Images must have alternate text, text alternative does not serve same purpose as image, role=”img” is used on decorative images. As noted in 1.3.1 Info and Relationships , Visual heading text is not marked as heading, Form elements must have labels, <ul> and <ol> must only directly contain <li>, <script> or <template> elements, <li> elements must be contained in a <ul> or <ol>, Text should not be marked as a heading, Visual list is not marked up as list, Visible label/form fie |
| 4.2.2 | Usage with limited vision | - | Partially Supports | Web: Most functions of the product are usable with limited vision. Exceptions include: As noted in 1.1.1 Non-text Content , Images must have alternate text, text alternative does not serve same purpose as image, role=”img” is used on decorative images. As noted in 1.3.1 Info and Relationships , Visual heading text is not marked as heading, Form elements must have labels, <ul> and <ol> must only directly contain <li>, <script> or <template> elements, <li> elements must be contained in a <ul> or <ol>, Text should not be marked as a heading, Visual list is not marked up as list, Visible label/for |
| 4.2.3 | Usage without perception of colour | - | Partially Supports | Web: Most functions of the product are usable without perception of color. Exceptions include: As noted in 1.4.1 Use of Color , Color alone is used to convey info. As noted in 1.4.3 Contrast , Link or button text lacks 4.5:1 contrast ratio on hover or focus, Text content lacks 4.5:1 contrast ratio, Menu item text lacks 4.5:1 contrast ratio on hover and focus, Placeholder text lacks 4.5:1 contrast ratio. As noted in 1.4.11 Non-text Contrast, Active user interface component lacks 3 to 1 contrast ratio, State of active component lacks 3 to 1 contrast ratio, an icon lacks 3 to 1 contrast ratio. |
| 4.2.4 | Usage without hearing | - | Not Applicable | Web: The product does not require the use of hearing. |
| 4.2.5 | Usage with limited hearing | - | Not Applicable | Web: The product does not require the use of hearing. |
| 4.2.6 | Usage without vocal capability | - | Not Applicable | Web: The product does not require the use of speech. |
| 4.2.7 | Usage with limited manipulation or strength | - | Partially Supports | Web: Users with limited manipulation or strength who use speech recognition or switch control software will not have difficulty navigating to most of the controls. Exceptions include: As noted in 2.1.1 Keyboard , Function cannot be performed by keyboard alone, Link does not have an href value. As noted in 2.1.2 Keyboard Trap , Keyboard trap. As noted in 2.2.1 Timing Adjustable , Content visually appears and disappears with no ability to adjust timing. As noted in 2.4.1 Bypass Blocks , Frames must have an accessible name, Frame does not have an accessible name. As noted in 2.4.3 Focus Order , H |
| 4.2.8 | Usage with limited reach | - | Partially Supports | Web: Users with limited reach will not have difficulty navigating to most of the controls. Exceptions include: As noted in 2.1.1 Keyboard , Function cannot be performed by keyboard alone, Link does not have an href value. As noted in 2.1.2 Keyboard Trap , Keyboard trap. As noted in 2.2.1 Timing Adjustable , Content visually appears and disappears with no ability to adjust timing. As noted in 2.4.1 Bypass Blocks , Frames must have an accessible name, Frame does not have an accessible name. As noted in 2.4.3 Focus Order , Hidden or empty element receives focus, Keyboard focus order is not logica |
| 4.2.9 | Minimize photosensitive seizure triggers | - | Not Applicable | Web: The product does not contain flashing content or media. |
| 4.2.10 | Usage with limited cognition, language or learning | - | Partially Supports | Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls. Exceptions include: As noted in 1.3.2 Meaningful Sequence , Hidden content is readable with a screen reader, Informative (static) content is not readable by a screen reader. As noted in 2.2.1 Timing Adjustable , Content visually appears and disappears with no ability to adjust timing. As noted in 2.4.1 Bypass Blocks |
| 4.2.11 | Privacy | - | Not Applicable | Web: The product does not provide any privacy features. |
| 5.1.4 | Functionality closed to text enlargement | - | Not Applicable | The product does not have closed functionality. |
| 5.1.5 | Visual output for auditory information | - | Not Applicable | The product does not have closed functionality. |
| 5.5.1 | Means of operation | - | Not Applicable | The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
| 5.5.2 | Operable parts discernibility | - | Partially Supports | The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions are noted in 1.3.1 Info and Relationships , 2.4.6 Headings and Labels and 4.1.2 Name, Role, Value. |
| 5.6.1 | Tactile or auditory status | - | Not Applicable | Tactile or auditory status is not included in the product. |
| 5.6.2 | Visual status | - | Not Applicable | Visual status of controls is not included in the product. |
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